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Thread ID: 39316 2003-11-02 10:41:00 It's me, the exploding CD guy :) JamesStewart (874) Press F1
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188735 2003-11-02 10:41:00 Hi. Well, I went down to Dick Smith's the same day that I recieved the e-mail saying that they will give me a new drive. I was (please note the WAS happy). Got home, had double the RW speed (from 12x to 24x) which was good. I put the drive in, XP found it ok. I burnt a CD of music (to test the drive) and put the CD in my CD player. The CD just would not play. I then put the CD into the computer and Windows media player would play it it. I know it isn't the CD's (because I have never had problems with Imation before with my old drive). I have gone through about 10 CDR's trying to burn working music (music that I have burnt with my old drive and it worked) and I have ended up with a CD that doesn't play or a CD that gets 1/2 way through burning and then fails and reboots my computer. I am using Nero 6 for burning.

Now, it was all good when Dick Smith said they would give me a new drive (I was quite happy) but this is just REALLY inoying and pissed the living %*$@ out of me. I have found my old drive on Price Spy for $70 ... do you think I should get DSE to take this drive back and give me the $70 for a new .. WORKING drive?

I know this is "pushing" my luck but you have to admit, they should replace my drive with one of equal or better ability and this certainly isn't up to scrach!
JamesStewart (874)
188736 2003-11-02 10:52:00 I would send a polite emial to DSE again and explane the you are very happy that DSE has replaced your drive but that the new drive is causing a few problems and would they exchange it? robsonde (120)
188737 2003-11-02 10:55:00 You see, DSE are all good for phones, software, and hardware (such as screws, cables and such) but i wouldn't touch their real hardware (like Computers, drives, grahpics cards). It seems too ... cheap and nasty. Not taking anything away from DSE, they are (on the whole) are great company with extemely good PR. I love their "14 day no questions asked return" policy :) JamesStewart (874)
188738 2003-11-02 10:58:00 I know this might be of the track... but...

When i first got my "puter" bout 18 months back i went to wright a music CD and wrote it in the wrong format...

Did nero 6 come with the new drive and so being new software your not familea with...

Try differant software...

Falcon
00falcon (3801)
188739 2003-11-02 10:59:00 Have you tried burning it at 4x (or 2x if it'll let you.. dont think those speed Writers do 1x)? That might help? Chilling_Silently (228)
188740 2003-11-02 11:06:00 Are you writing to a CD-R or CD-RW??? Most standalone players have trouble reading CD-RW discs due to the poor reflectivity. PoWa (203)
188741 2003-11-02 11:21:00 To answer all the questions: I am burning at 48x (which is what the CDR not RW) can handle. I have always used Nero 5 or 6 (got Nero 6 about two weeks before this all happened). When I went into Dick Smith's, they only gave me a drive. No box, cables, software, manuals, nothing. Took the drive out of the box and handed it over.

Now, as for you saying try burning at 4x or 2x. That is not the point, the point is that I had a product that worded FINE at 48x and I have to settle for 4 or 2 times? I don't think so. If you have read my post carfully, you would note that I have never has this problem before with my old drive (I have always use Nero, 48x, and my Imation CD's).

And no, I am not writting in the wrong format, I do know what I am doing :). +Nero coverts .wma/.wav/.mp3 to .cda (the CD format) automatically if you select Audio CD. I have also gone through all the setting and tried to sus out the problem but I don't see why I should have to do that as I havn't changed any settings in Nero when I got the new drive.
JamesStewart (874)
188742 2003-11-02 11:33:00 Are you finalising the cd?

Try a different burning program for starters. Otherwise it might be an inferior drive. You get ones like that, that can't record bit patterns correctly.
PoWa (203)
188743 2003-11-02 11:40:00 I am doing everything physically possible short of pulling the drive apart and testing each piece of the drive myslef. JamesStewart (874)
188744 2003-11-02 17:33:00 Hi James

Quote: I am burning at 48x (which is what the CDR not RW) can handle.

There in lies the problem - most CD-R Discs
CANNOT cope with that (And if the lable on the
CD-R disc says it can cope - DO NOT BELIEVE
IT :)). I always burn my music CD's at x12 or x16
at the MOST. If this still causes a problem on
your end, then you can complain to DSE. Lower
the speed.

In fact For Everyones Information, Dedicated
Audio CD Players can only read at 1x speed, as
per CD Specifications. No wonder your x48 is not
working.

Hope that helps, James


Rev Species 116
revspecies116 (3916)
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