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| Thread ID: 134686 | 2013-07-28 07:25:00 | BSOD for tcpip.sys (DRIVER_IRQL_NOT_LESS_OR_EQUAL) | kiwiboi82 (13966) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1350054 | 2013-07-28 07:25:00 | Just recently started getting a blue screen with the error "DRIVER_IRQL_NOT_LESS_OR_EQUAL" for the file "tcpip.sys" and so far have 10 mini-dump reports. System: O/S: Windows 7 Home Premium (64-bit) CPU: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz GPU: NVIDIA GeForce GTX 570 H/D 1: SAMSUNG HD502IJ ATA Device [500GB] H/D 2: INTEL SSDSA2CW120G3 ATA Device [120GB] H/D 3: ST31000524AS ATA Device [1TB] M/B: ASUSTeK Computer INC. P8Z68-V PRO RAM: Corsair CMZ16GX3M4A1600C9 16GB, DDR-3 Did a few searches and tried the following: -sfc /scannow to check system file integrity -scan disk -removed and updated d-link wifi driver (was a common issue on other message-boards with this driver issue) -removed and updated ethernet driver (again, was a common issue on other message-boards with this driver issue) -removed Acronis backup software (once more, was a common issue on other message-boards with this driver issue) But with no luck! Happy to post more (or the other) mini dumps for further info on the error but not exactly sure how? I have saved the most recent file and pasted it below, but not sure if this is a full summary. (But got this from BlueScreenView if it helps) My most recent crash: ================================================== Dump File : 072813-11263-01.dmp Crash Time : 28/07/2013 2:36:34 a.m. Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x000000d1 Parameter 1 : 00000000`0000001c Parameter 2 : 00000000`00000002 Parameter 3 : 00000000`00000001 Parameter 4 : fffff880`01a6420e Caused By Driver : tcpip.sys Caused By Address : tcpip.sys+6420e File Description : TCP/IP Driver Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16385 (win7_rtm.090713-1255) Processor : x64 Crash Address : ntoskrnl.exe+75c00 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : D:\Windows\MiniDump\072813-11263-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7601 Dump File Size : 262,144 Dump File Time : 28/07/2013 4:24:28 p.m. ================================================== Please let me know if you need more info to diagnose or a better report from the mini dump (but could u please tell me how to add it to a post if so, though is it helpful to upload the dump file in a .zip format to a public directory?) Any help is very much appreciated, Thank you members! |
kiwiboi82 (13966) | ||
| 1350055 | 2013-07-28 09:35:00 | If Mcafee is installed uninstall it. This can cause that stop error. Then use its removal tool | Speedy Gonzales (78) | ||
| 1350056 | 2013-07-28 10:37:00 | No mcafee products but did try the removal tool and still didn't work. Only security program I have is BitDefender 2013... |
kiwiboi82 (13966) | ||
| 1350057 | 2013-07-28 21:24:00 | "DRIVER_IRQL_NOT_LESS_OR_EQUAL" for the file "tcpip.sys" and so far have 10 mini-dump reports. Generally driver error or RAM fault. |
pctek (84) | ||
| 1350058 | 2013-07-28 23:58:00 | Bitdefender can cause that stop error too uninstall that as well. Then install something better. It usually crashes tcpip.sys and netio.sys. Just like Mcafee | Speedy Gonzales (78) | ||
| 1350059 | 2013-07-29 00:54:00 | Potentially, any sort of network-level security application can cause it, as one of the triggers for this can be IP stack corruption. If uninstalling BitDefender doesn't hlep, try 'netsh int ip reset' from an elevated command prompt and reboot, see if it makes any difference. | inphinity (7274) | ||
| 1350060 | 2013-08-18 00:48:00 | Thank you for everyone's help and apologies for my late reply, the end result was that it appeared a couple network monitoring related applications were causing the blue screen and removing them fixed the issue straight away! The programs may have been one of the following (for future reference): -SoftPerfect Wifi Guard -Rokario Bandwidth Monitor -Networx Bandwidth Monitor |
kiwiboi82 (13966) | ||
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