Forum Home
Press F1
 
Thread ID: 134781 2013-08-12 01:40:00 Website not loading in Windows 7 home computer... zoptaa (17138) Press F1
Post ID Timestamp Content User
1351112 2013-08-12 01:40:00 I recently migrated my website to a new webhost. After waiting for the DNS re-propagation period to run its course, I soon discovered that although I could load the website without issue at my workplace (Macintosh) I was unable to bring it up on my computer at home. After a bit of back and forth with the techs at the webhost, it eventually became obvious that the problem must be on my end somewhere.

I am using Windows 7 Pro 64 bit. I have flushed the DNS cache several times, cleared cache and cookies in several different browsers, rebooted modem and computer several times but still my website refuses to load. When I run the ping command and traceroute command the request times out immediately on the ping command and eventually does so on the traceroute command. One thing odd I have noticed is that when I ping the website from home it is pinging the wrong IP address (I am using the domain name when I run the command) whereas it pings the correct IP from work.

Strangely enough when I launch Win 7's Virtual XP mode and open a browser in it and type in my website it opens with no problem! To say the least I am stumped and I was wondering if anyone could tell me what is going on and what I need to do to get the website to open on the Win 7 side.

One thing I should add is that prior to the move I changed from a dedicated IP to a shared one. I don't know if this is playing a part in what I'm seeing or not. It still doesn't explain why it loads in my virtual XP mode though.

Any thoughts?
zoptaa (17138)
1351113 2013-08-12 01:44:00 If you have other computers on the same network, can they load the website? pcuser42 (130)
1351114 2013-08-12 03:05:00 One thing odd I have noticed is that when I ping the website from home it is pinging the wrong IP address (I am using the domain name when I run the command) whereas it pings the correct IP from work.

Then the issue is purely with name resolution on your local machine. Do you have hosts entries perhaps for this location? Which DNS servers is your local machine looking to, and does the address resolve correctly with nslookup?
inphinity (7274)
1351115 2013-08-12 10:33:00 Check your Host file. Did you enter a manual setting for the Domain?

Otherwise I'll think on it.
berryb (99)
1351116 2013-08-12 20:48:00 Check your Host file. Did you enter a manual setting for the Domain?
.

+1

The wrong IP is a clue, that's usually what it is, remove the hosts file entry.
pctek (84)
1