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| Thread ID: 134752 | 2013-08-07 02:08:00 | internet connection | NZHawk (4093) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1350753 | 2013-08-07 02:08:00 | Toshiba Satellite A300; Windows Vista Home Premium can not connect to the internet: lan or wireless opened IE - this page can not be displayed -- clicked on Diagnose Connection Problems: Windows couldnot start the diagnostic policy service on the local computer. error 5: access denied tried to open the Event Viewer: MMC cannot initialize the snap in Can someone help me sort out the internet connectivity. Cheers |
NZHawk (4093) | ||
| 1350754 | 2013-08-07 02:36:00 | Try this Run command prompt as admin then type. net localgroup Administrators /add networkservice press enter then type: net localgroup Administrators /add localservice press enter then type: exit press enter and restart your computer Open services and make sure the service is started. Then see what happens Also check and see if proxy is enabled / ticked in IE. If it is, untick it |
Speedy Gonzales (78) | ||
| 1350755 | 2013-08-07 03:03:00 | Speedy it didn't work - it's (diagnostic policy service) still Stopped; but what ever, the cmd entries you suggested reactivated the connection to the internet! Thank you! |
NZHawk (4093) | ||
| 1350756 | 2013-08-07 03:12:00 | What if you try and start it? Put it on auto then click on start. Any errors come up? | Speedy Gonzales (78) | ||
| 1350757 | 2013-08-07 03:26:00 | same error as above: "Windows could not start the diagnostic policy service on the local computer. error 5: access denied" tried to access the events manager: same error as above oh one other thing of interest, I tried to do a system restore to prior to the problem - system restore failed (sorry didn't not the error) |
NZHawk (4093) | ||
| 1350758 | 2013-08-07 03:37:00 | Run this fixit. See if it fixes that error (support.microsoft.com). Or, do it manually the 3rd one underneath the fixit If the error is related to the Diagnostic Policy Service, follow these steps: Click the Start button, then type regedit in the Search box. Right click regedit.exe, then click Run as administrator. If prompted, enter your user name and password and click OK. Browse to the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\DPS\Parameters Right click the key, and click Permissions. Under Group or user names, select your account. Under the Allow column in Permissions, make sure the Full Control and Read boxes are checked. Click Apply, then click OK. It maybe a permission prob |
Speedy Gonzales (78) | ||
| 1350759 | 2013-08-07 03:46:00 | Ran Fixit: error: Microsoft Automated Troubleshooting Services Bootstrapp has stopped working will try the manual --------------------------- tried the manual adjustment in regedit: failed - still will not start giving the same error |
NZHawk (4093) | ||
| 1350760 | 2013-08-07 04:10:00 | Reboot then see if it starts | Speedy Gonzales (78) | ||
| 1350761 | 2013-08-07 04:16:00 | nope :( | NZHawk (4093) | ||
| 1350762 | 2013-08-07 04:27:00 | Download this run it as admin. (www.bleepingcomputer.com) Tick all but the last option then scan. Copy and paste what comes up in here We'll see if any services are missing. Was this infected by something? |
Speedy Gonzales (78) | ||
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