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Thread ID: 134813	2013-08-16 07:42:00	Flip phone/Internet	Greg (193)	Press F1

Post ID	Timestamp	Content	User
1351440	2013-08-22 03:21:00	Thanks, and yeah I agree. But... now my phone is working great but absolutely no Internet! Bugger, I hate it when Chill is right! Anyway, their helpdesk is a non event, but at least they've agreed to refund my 200 bucks. So meantime I'll struggle along to work this shizza out myself somehow. Ugh, that sucks :/ I'd also make sure you don't have to pay for the services while they're not being provided, don't let them charge you full price for this rubbish! If they're unable to remedy it in a timely manner, you may want to think about changing to someone else :/	inphinity (7274)
1351441	2013-08-22 04:51:00	Agreed, for the extra $50 it might cost you over the course of a year, I'd imagine it's cost you well over 5 hours worth in trying to fix it already?	Chilling_Silence (9)
1351442	2013-08-22 06:11:00	Sorry to hear of all the hassles you are having Greg. I think I will advise my Dad to stay away from Flip if/when he goes on broadband. He won't be able to deal with any issues that might crop up.	FoxyMX (5)
1351443	2013-08-22 07:35:00	Agreed, for the extra $50 it might cost you over the course of a year, I'd imagine it's cost you well over 5 hours worth in trying to fix it already?Sad but probably true :-( Although the extra cost woulda been closer to $200 than 50. (ie $55 per month vs 70 or 75) And Foxy... yeah, tell him to stay away. I swear their helpdesk staff have been trained in NOT how to deal in customer service! One thing I consistently found when I spoke with them is that have no regard to who's paying their salary, and that they consistently talk over you when trying to deal with an issue. Beware of an individual named Missy if you need to call!	Greg (193)
1351444	2013-08-22 23:55:00	Problems all resolved... good pings - 16Mbps down, 0.85 up. But took a damn tech visit to determine that my flippin modem was faulty. Fortunately had a spare. But now I'll lose my up-front payment. Ah wheel.	Greg (193)
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