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Thread ID: 40066 2003-11-26 22:43:00 Cannot print using Word Mrs T (4915) Press F1
Post ID Timestamp Content User
194993 2003-11-26 22:43:00 I work part-time at a school running a small LAN.
We now have a new PC and Laptop.
The PC O/S is Win2000 plus OfficeXP Professional and a security program
installed.
The Laptop O/S is WinXP Professional plus the 2 programs mentioned
above.
Our printer is a Minolta Di450 with the port NM 192.168.0.10

The problem - we cannot sent a print job using Word.
All the other office applications work fine.

The other school PC's O/S Win2000, Win98 & Win95B can print except these 2.

I have reinstalled the Office program and still cannot print from Word.

Can anyone please advise me how I can overcome this problem.

Cheers
Mrs T
Mrs T (4915)
194994 2003-11-26 22:51:00 Hi Mrs T and welcome to PressF1!

Does it come up with an error in Word when trying to print?
CYaBro (73)
194995 2003-11-26 23:29:00 I would first suspect the built-in firewall on Windows XP

In control panel - Network connections - Right Click on the Local Area Connection - Properties - Advanced.

If the "Protect my computer and network...." box is ticked, try unticking it.

If that is the problem, it may need some advanced settings as you need at least a basic firewall unless the network is separately firewalled from the internet.
godfather (25)
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