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| Thread ID: 40413 | 2003-12-07 09:23:00 | DVD disaster... | paradox (1082) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 198105 | 2003-12-07 09:23:00 | Hi...A while back I got a lot of help here re budget dvd players. In the end I bought a Lenoxx and after a few hiccups have become quite attached to it. But tonight, just before watching "Chicago", a family member (who is even now doing serious penance) walked past the shelves where the player sat with the tray open awaiting the disk, thumped the tray with a hip and the player hasn't been the same since. We saw the first 20 minutes of the film then the picture froze. And all the functions froze including "Open". We couln't access the disk. When the Open button was pushed the message was "Loading Disk" the after several minutes "No Disk". After lots of efforts including switching power off and on the tray suddenly opened and we got our disk out. This was a rental disk but to compare we loaded one of our own new disks and had exactly the same trip. The question is how bad is this? If something is out of alignment is it fixable and at what sort of $$$$$$? Sitting here with fingers crossed...K. |
paradox (1082) | ||
| 198106 | 2003-12-07 09:30:00 | I am thinking "warranty claim" here .... "It just stopped sir, honestly!" These things are not designed for service, due to the low price. I would question how many organisations would actually posess laser alignment equipment (very expensive gear, for very few service calls) at all in NZ. Unless its a fairly obvious physical misalignment that can be rectified...? |
godfather (25) | ||
| 198107 | 2003-12-07 09:40:00 | > These things are not designed for service, due to the low price. Just hijacking a thread here: Panasonic or Sony (one of them) don't even bother fixing their DVD players anymore, they just dump them and give back new ones for warranty as they're cheap enough to replace and it ends up costing more for them to get the technicians to fix them than it does to hand out a new one. I know other electronic companies were thinking of going the same way. |
cyberchuck (173) | ||
| 198108 | 2003-12-08 09:25:00 | Thanks for the replies folks...I guess I could also try insurance. It certainly was an accident and SIS has been fast and helpful with the few small claims we've made over the years. I'll post back some time with the results. K. | paradox (1082) | ||
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