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| Thread ID: 40475 | 2003-12-09 04:03:00 | A curly problem | jimjam (3259) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 198668 | 2003-12-09 22:57:00 | You are not alone with this problem. I discovered that I am having it too on both PC (W2K) and Laptop (XP). After entering the customer ID and password and clicking 'log-on' the site hangs for a moment before the error message coming up "Internet Explorer has encountered a problem and will have to close." I have uninstalled the latest update and run IE repair but with no improvement. I am maintaining a dialogue with Westpac but no resolution to date. |
Blue Druid (4480) | ||
| 198669 | 2003-12-09 23:00:00 | I meant to add that both machines are running IE6 | Blue Druid (4480) | ||
| 198670 | 2003-12-09 23:16:00 | I would try emptying out all my internet history, cookies, offline files, clear ssl state, and deleting autocomplete entries and passwords. See if that helps at all. They can all be found on different tabs under Tools/options. B. |
Barnabas (4562) | ||
| 198671 | 2003-12-10 00:03:00 | Have tried all the suggestions offered but without success, can access other HTTPS sites including an account I have with another bank, will have to see if Westpac can come up with a solution. | jimjam (3259) | ||
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