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| Thread ID: 134862 | 2013-08-24 06:01:00 | Trouble with 'Favourites' in Windows 7. | jhemm (17143) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1351993 | 2013-08-27 09:41:00 | Now this is fairly drastic, read all before proceeding, it may well fix your problem as you're resetting IE back to its freshly installed defaults. Try exporting your favourites to a file (on the desktop, easy to find later :)), in IE click File in the menu bar (press Alt key if the menu bar is not visible) and click Import and Export in that menu, select Export to a file, then Next, tick Favourites box on the new window, then Next, in new window select all items, then Next, on this window click Browse, this will open a save requester window, select Desktop (top of LH panel), leave everything else as is, and click Save, this will take you back to the previous window (but the save address has changed), click Export. Take a look on your desktop, to make sure it's there, Bookmark.htm. Now, go to Tools in the menu bar, click Internet Options, then the Advanced tab, then the Reset button at the bottom (CAUTION THIS WILL CLEAR ALL SETTINGS, FAVOURITES, COOKIES, CACHE ETC), and click ok. Now go to File>Import and Export as before, and import your Bookmark file from the desktop.... |
feersumendjinn (64) | ||
| 1351994 | 2013-08-27 12:51:00 | Thank you feersumendjinn, that looks awesome. Too late at night to try it now, but I'll be onto it first thing in the morning and will report the result. | jhemm (17143) | ||
| 1351995 | 2013-08-28 01:11:00 | hi feersumendjinn No luck I,m afraid. Some differences from your post: step 4 (in new window select all items) no 'all items' option then step 6 saved 'Bookma arks.HTM' to C:Users/name/Docs instead of Desktop. Rest seemed go ok, but the only result was that the Favourites list duplicated itself in Favourites, i.e when I scrolled down I had two identical lists of favourite sites. So eventually in a fit of stupidity I followed my own advice and deleted the lot to see what happened. Result - empty favourites list, but when I try to access my paper list of favourites (i.e. google a site, then select it from google) the slow ones are still slow, my daughters blog is still inaccessible even if I type in the address instead of accessing it from the desktop icon. Tried an earlier suggestion by someone of a System Restore, to 2012 state, but not sure that it worked. Time to call in a tech? |
jhemm (17143) | ||
| 1351996 | 2013-08-28 11:32:00 | You may have not done the Reset IE part, there is a confirmation window after the second to last line of my instructions, sorry but I didn't realise that because I didn't complete the process (didn't need to), if you'd ticked the box in that window, and then the reset button, and rebooted the computer, it should have cleared everything. Probably a good time to call a tech (Wainuitech?), you need some hands-on help, perhaps with the help of Teamviewer (www.teamviewer.com). |
feersumendjinn (64) | ||
| 1351997 | 2013-08-29 03:25:00 | Message for feersumendjinn and wainuitech: Well, I called a tech (at $115) and after an hour of testing everything possible, I finally as a last resort got him to ring my ISP, something I was reluctant to do myself because of certain past experiences. Turns out the problem was with them all along - an incorrect DNS Server being automatically received from them. The websites that weren't loading were either a dynamic IP address or incorrect DNS setting. I don't know what any of that means and don't really want to. They wouldn't consider any compensation, on the grounds that I should have called them first, before getting a tech in. Bit difficult to argue with that - could hardly say that I didn't contact them earlier because usually whoever you get tends to be either very impatient or speak fractured English. Put it down to experience, I guess. | jhemm (17143) | ||
| 1351998 | 2013-08-29 04:51:00 | That sounds a bit odd, blaming a DNS server. Sound like a fob off from your ISP -- They stuffed up. I don't know what any of that means and don't really want to Gonna tell ya anyway :p DNS servers in simple language translate a IP address into letters so humans can read them. For example if you were to type in www.stuff.co.nz it gets translated to the IP address so a computer can read it and take you to the correct place. Stuffs IP address is 202.21.128.102 So what are you going to remember the word stuff or a IP address ? Some DNS servers are better than others, another example, every ISP has two DNS address they use ( main and a backup) But sometimes people prefer to use another like Googles, Open DNS just to name a few. Most web sites have a static IP address, this means their IP address stays the same all the time. So saying your DNS is wrong doesn't sound right. A Dynamic IP is what a lot of ISP's use for their customers esp with ADSL, and that changes all the time. ISP's like Vodafone ( telstra) give you a static IP as default, other ISP's dont. Heres some reading which explains it all very well whatismyipaddress.com If you want to see What I'm talking about, click start, type in CMD Open the command prompt - type in "ipconfig" ( without the "") you'll see your current IP address. Next day try again, and you'll see its different ( unless you are with Telstra/Vodafone OR running through a router Then it will be the same). PS: thanks for coming back and advising it was fixed all the same :thumbs: |
wainuitech (129) | ||
| 1351999 | 2013-08-29 05:04:00 | Add to above, to find out your real IP address if using a router, go to http://whatismyipaddress.com/ and it will tell you what it is from your ISP. | wainuitech (129) | ||
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