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Thread ID: 40568 2003-12-11 08:50:00 improper disconnection from ISP WillieD (4988) Press F1
Post ID Timestamp Content User
199533 2003-12-11 08:50:00 after about 10 minutes connected to an ISP, my XP home system gives me a Microsoft message of a fault and then cuts off my connection. However I am still joined to the ISP according to my telephone line! I cannot get the disconnect dialogue box on the screen and the only way I can get out of the modem connection is to turn the machine off.

Help!

WillieD.
WillieD (4988)
199534 2003-12-11 08:54:00 > However I am still
> joined to the ISP according to my telephone line! I
> cannot get the disconnect dialogue box on the screen
> and the only way I can get out of the modem
> connection is to turn the machine off.

Welcome to Press F1 WillieD :)

Have you tried pulling out the phone cable from the phone jack?
stu140103 (137)
199535 2003-12-11 08:54:00 so whats the message? tweak'e (174)
199536 2003-12-11 09:07:00 No! Thanks for the simple solution...but what is wrong with my programme that it cuts off in the first place? Any suggestions there?
WillieD
WillieD (4988)
199537 2003-12-11 09:11:00 Like what tweak'e said what is the message you get when your XP home system gives you a Microsoft message of a fault and then cuts off your connection???? stu140103 (137)
199538 2003-12-11 09:15:00 tweak'e is right, we need the fault message to accurately or closely pinpoint the problem, also provide us with your operating system , win98, XP etc...

I recall a similar instance, but it's been too long to actually remember what the problem was... never learnt then that a notebook with all errors you collected and fixed was a good idea.

I believe the error is related to explorer? this would remove the icons in your system tray but still have them running in the background, you can disconnect from the internet by doing Ctrl+Alt+Del and ending RNAAP? sorry dialup has been too long, you usually know what to do when you see it.
Kame (312)
199539 2003-12-11 09:22:00 > also provide us with your operating system , win98, XP

WillieD has win xp home, WillieD said that in his first post ;)
stu140103 (137)
199540 2003-12-12 00:20:00 The message said 'Generic Host process for Win32 services has encountered a problem and needs to close'
C:\DOCUE~1\Bill\LOCALS~1\Temp\WER14.tmp.dir00\svch ost.exe.mdnp and the second note was the same as the first except the ending was \appcompat.txt
WillieD (4988)
199541 2003-12-12 00:53:00 Generic Host Process for Win32 Services a . k . a (also known as) svchost . exe is network services related and that file does a lot of network things .

Can you tell us the steps you take to get this error message .

It may just require you disabling the services that you don't require, and there's about 6+ services that use svchost and you probably only need two of them running .

Also time for antivirus software if you don't have one yet, spent last night removing 310 viruses off someones laptop in which one had to be quarantined .
Kame (312)
199542 2003-12-12 02:47:00 I dont think there is a pattern to what I do before I get the error message. I am mainly looking at different websites e.g. Airnz..booking flights.
My AVG virus scan is up to date and scans each day.
WillieD (4988)
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