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| Thread ID: 40791 | 2003-12-18 12:16:00 | Virus-Downloader Ms Cache | Lamoe57 (2299) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 201465 | 2003-12-18 12:16:00 | I have contracted the virus Downloader MS Cache. Can anyone tell me of a quick way to get rid of this pest, please. It was detected by Nortons but I cannot delete it. I have been to the Symantec Website but I am wondering if there is any easy way to delete it. Thanks Lamoe |
Lamoe57 (2299) | ||
| 201466 | 2003-12-18 12:34:00 | According to Google, Download MS(extra S)S Cache is a viewer for Netscape Navigator & Internet Explorer - not a virus.... So what makes you think you have a virus & what Operating System are you running? |
Laura (43) | ||
| 201467 | 2003-12-18 12:39:00 | Sorry. I meant "Downloader." But obviously you have a problem (Like-what?) And obviously Nortons has told you something -like what? |
Laura (43) | ||
| 201468 | 2003-12-18 19:32:00 | Check out FAQS at top of page.. | albatross (343) | ||
| 201469 | 2003-12-18 23:52:00 | Whereabouts does Norton report this virus to be? Does it mention in the file path location the word restore? If it does, it means that a copy of the virus still remains in the System Restore points that your Windows ME or Windows XP machine uses. Nortons can only detect this virus/trojan, but cannot removed it from this location. If this is the case, you will need to disable System Restore and reboot the Machine. Then run Nortons AV again and once you have a clean bill of health, you will need to go back and re-enable System Restore. Note, by turning off System Restore you will be purging all the Restore Points so that you will have none available and you will have to start again once you have re-enabled System Restore. If restore is not part of your message from NAV, post back here with as much details as possible. Cheers Jen :) |
Jen C (20) | ||
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