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Thread ID: 41217 2004-01-03 11:32:00 Panasonic laser printer KX-P7100 doff2 (5069) Press F1
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205049 2004-01-03 11:32:00 I have a new Panasonic Laser printer KX-p7100 , which is jamming every time I use it. This happens whether I use the front output or the back.
The problem seems to be related to a small black peg behind the back door. The file prints OK, but on the way out the paper hits this black peg and jams up. There are two positions for this peg. (1) on top of a white plastic block or(2) below it. No matter which position I use the jams occur.
Can anyone put me right on this?
doff2 (5069)
205050 2004-01-03 18:58:00 Are you sure this plastic peg wasn't just used as some kind of support mechanism during transportation, which requires it to be removed before printing? Try the troubleshooting section of the users manual and see if it says anything there.

Also, damp (or even just slightly damp) paper can jam printers, so that might be a possiblity (although in your case, and with recent weather, probably unlikely).
somebody (208)
205051 2004-01-04 11:32:00 Mentioning damp paper the hot water cupboard is the best place to keep it until needed. mikebartnz (21)
205052 2004-01-05 02:53:00 Paper shouldn't jam in a new printer. If the manual doesn't refer to the peg (perhaps in the Installation section :D) see what the shop says about it.

The guarantee is intended to ensure that you get a working printer.
Graham L (2)
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