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| Thread ID: 41297 | 2004-01-06 04:49:00 | external USB hard drive installation | GraemeP (4992) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 205600 | 2004-01-06 04:49:00 | I have a new Manhattan hard drive enclosure http://www . manhattan-support . com/ manhattan (http://www . manhattan-support . com/) with a 160 GB Seagate drive installed (by me) . After connecting it and powering up the PC, it does not appear in the XP Disk management console or in Windows explorer or in device manager . I have an Intel D845GRG P4 Motherboard with 6 USB 2 . 0 ports which I have connected the hard drive enclosure to one of, and Win XP pro with all hotfixes . On powerup of the enclosure the green (power) and red (disk activity) lights came on and have stayed on for the last 60 minutes or so . When I powered up my PC it stayed on the boot up screen (where it says press F2 to adjust settings) for about 3-4 minutes (much longer than usual) then went into BIOS setup where I checked a couple of things . After exiting with no save and booting into Windows, a brief popup dialog said "new hardware detected" - but there's no sign of it anywhere . The 100 way (or whatever it is) flat ribbon cable into the hard drive itself had to be bent back on itself (sort of) to get it to fit . None of the Manhattan website solutions to installation problems appear to apply to me . My BIOS is set to "BIOS plug n play" rather than OS plug n play - should that matter? Should the red disk activity light be on for such a long time? Any suggestions? Graeme |
GraemeP (4992) | ||
| 205601 | 2004-01-06 05:21:00 | If the activity light comes on and stays on, that means that you have the IDE cable "upside down" . Although those connectors are "keyed" (a lump at the middle on one side) so it shouldn't be possible to use them the wrong way round, that depends on the manufacturer of the cable and the diskdrive manufacturer agreeing on which way the key goes . :D Sometimes they don't . :_| There should be a stripe of colour on one side of the flat cable . That should go to pin 1/2 of the diskdrive connector . That is the end nearest the power connector . If the key stops it from going in that way, you might be able to plug the other end of the cable the "wrong" way in the interface connector . The important thing is that pin 1 on the interface has to go to pin 1 on the drive . If all else fails, you can file the key off the connector . :D |
Graham L (2) | ||
| 205602 | 2004-01-06 06:09:00 | Thanks. The red stripe on the cable does go to the edge nearest the power connector on the hard drive. The FRC was already fitted to the enclosure when I got it. I've turned it off now - it was getting slightly warm. I'll take it back to the shop I got it from and see what they say. Graeme |
GraemeP (4992) | ||
| 205603 | 2004-01-06 07:24:00 | Hi Graeme check this out www.manhattan-support.com This looks like your problem, the fix is on this page |
Marshell (3757) | ||
| 205604 | 2004-01-06 07:39:00 | Thanks. I had seen that actually. It says it applies to USB 1.1. My motherboard quick reference document says my board has USB 2, plus as Graham L said, the activity light shouldn't stay on. I hope I haven't blown the thing up. Graeme |
GraemeP (4992) | ||
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