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Thread ID: 41406 2004-01-10 03:57:00 attachment problem with only one type of file effie C (772) Press F1
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206472 2004-01-10 03:57:00 On the advice of my tech. with the same theme as previously disscussed with god father.

There is a problem opening up my chess games (called thatgame) that are sent via email. when you select the attachment to open it, it comes up with the dialogue box that gives you the option to save or open. If we save the file to the desktop we can open the file and make a move. If we click on open file, outlook express is unpredictable won't open it. i.e some times it will some times it wont.


All other attachments eg jpg, doc, xls, gif, ppt (office and picture files) files will always open every time.

He has uninstalled the programme and went through the registry searching for occurence of the programe and removed it.

After reinstalling the programme it hasn't fixed the problem. It is still intermitant.

He is stumped.. Not sure what it is. He has also checked email settings.

Any suggestions ?


effie c
effie C (772)
206473 2004-01-10 07:34:00 Hi,
I believe I have found the answer- my tech went home in disgust- and a friend who works at Telecom has suggested my e mail was corrupt-I tried opening at his suggestion, --in the ISP website- and that worked,so I redownloaded the double version of Internet Explorer and Outlook Express and lo and behold- success----at very least I did all the remaining chess games without a hitch
Thanks to evrybody concerned-
that was the last thing I would have thought of, as I redownloaded just Internet Explorer yesterday with no different result- it had to be both
effie c
effie C (772)
206474 2004-01-10 20:12:00 Failure- again
After 6 hours of working perfectly -this morning - back to failure
My double download was a waste of time - now what?- sorry folks but this is very frustrating
There HAS to be a solution surely

ANY HELP GRATEFULLY ACCEPTED- no matter how trivial it may seem
effie c
effie C (772)
206475 2004-01-10 20:27:00 Both That Game Chess and OE are email SMTP type programs .
It does not surprise me that there is an obscure MAPI or other conflict .

My simple fix would be to try another email program, such as Eudora or Pegasus and not to use OE .

I gave up on OE years ago .
godfather (25)
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