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| Thread ID: 41404 | 2004-01-10 03:35:00 | PadLOCKED FILE | olldaddy76 (2539) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 206476 | 2004-01-10 03:35:00 | Received from Daughter in Geneva who received it from the brother of a friend in Holland. She assures me the content is A O K and well worth viewing...Have Win XP...Zone Alarm and Norton virus protection.......has sent to other friends and i am the only one who can't open..... Please advise me..... |
olldaddy76 (2539) | ||
| 206477 | 2004-01-10 03:41:00 | hi ya, this is a email we are talking about? what email prog are you using? is it an attachment? ( that sounds odd i know) in OE in> tools > options> security > do you have ticked or unticked do not allow attachments to be saved or opened ? have you scanned it with a virus prog ? as a precaution ? can you save it as another file and open from some where else? my docs? or desktop? beetle |
beetle (243) | ||
| 206478 | 2004-01-10 03:55:00 | E-mail YES Microsoft OUTLOOK Attachment YES Have had no trouble receiving other attachments. Yes Did a virus scan immediately with no virus indicated. |
olldaddy76 (2539) | ||
| 206479 | 2004-01-10 03:59:00 | is it an animated email? as in flash ? or an E card? do you know what program your Daughter used to open the attachment? im starting to sink now ideas running out sorry . . . . . :( beetle |
beetle (243) | ||
| 206480 | 2004-01-10 04:19:00 | Thanks for your help...Will ask her but have been in e-mail contact for years with this never ever happening.....but THERE IS ALWAYS A FIRST TIME... | olldaddy76 (2539) | ||
| 206481 | 2004-01-10 04:33:00 | Did you check the security setting mentioned earlier? I see in your reply you say you havent had any prior trouble,This does not mean that your security setting isnt at fault,maybe just that no files have come through before this that were in a format MS have labeled unsafe. Check the setting. |
metla (154) | ||
| 206482 | 2004-01-10 04:41:00 | do you have another email client or a webmail account? open it in another program or forward it to a hotmail account, download it and open it from there. | Megaman (344) | ||
| 206483 | 2004-01-10 05:11:00 | Hi Might be a million miles off course here, but had a somewhat similar problem some time ago, sending a friend a PowerPoint file - they did not have a PowerPoint reader. |
Scouse (83) | ||
| 206484 | 2004-01-10 05:12:00 | My SECURITY SETTING is CUSTOM and I have no other e-mail programs in use. | olldaddy76 (2539) | ||
| 206485 | 2004-01-10 05:16:00 | Does this email appear as an envelope with a blue padlock over it? If it does, you daughter might of accidently encrypted the email she sent you, and you don't have the key to open it. Ask her if this might be the case, and she can re-send it without the encryption. |
Jen C (20) | ||
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