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Thread ID: 41453 2004-01-11 21:47:00 SUWIN caused Segment Load Failure george12 (7) Press F1
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206819 2004-01-11 21:47:00 When I try and install Windows 98, I get the problem,

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Application Error

SUWIN caused Segment Load Failure in module SUWIN.EXE at 0004:7624.

[Close]
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I have tried 2 different copies of Win98. The first, the error appeared while 'preparing to copy files', the other just after 'select directory' (when I clicked next it appeared). What can I do about this?

My PC is a Digital PC 3000, with 128MB of RAM (2 x 64MB 168-pin), and an MMX P233 chip. I have a network card and sound card, both PCI installed. I am installing of a 48X cd-rom drive.
george12 (7)
206820 2004-01-11 21:59:00 george12,

Have a read of the following MS KB articles Here (support.microsoft.com) and Here (support.microsoft.com) for some advice.

Note that SUWIN is the protected-mode Setup component(s) responsible for calling all other dynamic link libraries (DLLs) used in Setup.

Cheers, Babe.
Babe Ruth (416)
206821 2004-01-11 22:10:00 NEW MESSAGE

This time it's when it's just as it moves into 'Collecting information about your computer', and the message is:

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[-] Setup
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Message SU995003

Setup cannot load a required library.
(0x138b)

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I'm just reading your KB articles now.
george12 (7)
206822 2004-01-11 22:26:00 I'm following the KB advise now. The PC really crawls when you start disabling caches. I'm doing setup with 216 mins to go. george12 (7)
206823 2004-01-12 01:06:00 Hi guys. 2 hours 25 min later and it's just finished copying files. I am running a memory test to see if that was the problem. george12 (7)
206824 2004-01-12 01:25:00 hey, I think I know what could be the problem: on the mem test it says:

L1 Cache - 16K 175MB/s - fine
L2 Cache - Unknown - problem?

In the BIOS I have options for Internal and External cache. Are these just different names for L1 and L2? I reckon disabling the L2 cache would fix the thing, but you guys know best. I have of course ruled out all the cards and stuff by taking them all out. The memtest is now at 72%, so I will continue installing windows soon.
george12 (7)
206825 2004-01-12 01:33:00 OK, the story is, I know the cache is the problem, because it works when I disable the cache. I think I need to disable the L2 cache. Am I right? If I am, then which is L2, external (memory) or internal (cpu)?

Sorry for posting so many consecutive comments.
george12 (7)
206826 2004-01-12 02:24:00 george12,

The level 2 cache for the Intel 233MMX CPU was on the intel motherboard and was usually 256 KB - 512 KB, So I guess that's the external cache you are talking about.

Cheers, Babe.
Babe Ruth (416)
206827 2004-01-12 04:30:00 no, it was the internal (cpu) cache. sadly, that is the one that makes it run incredibly slow. Would sticking in a new cpu fix the problem? Because I have a few only slightly slower (200, 166 & 133). george12 (7)
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