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Thread ID: 41459 2004-01-12 00:20:00 phone/computer dialout conflict KMoA (2743) Press F1
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206872 2004-01-12 00:20:00 I have installed a new fax/answerphone that is not allowing the computer to dial out [ no dial tone ]. The old replaced one was fine. They are on the same line with a dual plug at the jack point.
In the manual for the new phone, there is a note that it may interfere with a computer on the same line and that the ISP may require a filter to be put into place. I am still gettting advice on this. Has anybody else experienced a similar situation and the solution?
cheers.
K.
KMoA (2743)
206873 2004-01-12 00:25:00 One of my customers had this problem, and was caused by having the phone line plugged into the phone jack rather than the line in port of the modem... Problably not the case here, but might be worth having a look.

N
nicnz (2273)
206874 2004-01-12 00:51:00 > In the manual for the new phone, there is a note that
> it may interfere with a computer on the same line and
> that the ISP may require a filter to be put into
> place.

I think that will refer to "Jetstream" type ADSL internet connections, the fax would need a filter.

For normal dial-up this should not be the problem.

Its seems straight forward, that the computer is not getting any access to the line.
Try connecting a phone to the dual socket at the wall. If that doesn't work, try a different dual socket.
godfather (25)
206875 2004-01-12 02:02:00 Or try connecting the fax/etc to the "phone" connector of the modem. That way, if the computer is using the line, the other unit won't get a look in. :D Graham L (2)
206876 2004-01-12 03:00:00 Thanks ppl. I used a combination of your suggestions and got it working.... of course, my wife now cannot use her phone as I grabbed her dual plug but.... 8-) KMoA (2743)
206877 2004-01-12 04:26:00 They are still making dual socket adapters, and they are easier to get than wives.

Some dual adapters are "privacy adapters" and may behave oddly. Avoid them.
godfather (25)
206878 2004-01-12 04:28:00 But they don't answer back quite as much. ;-) Graham L (2)
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