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| Thread ID: 41538 | 2004-01-14 07:44:00 | XP 2500+ too Hot | Gary_Nel (5113) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 207357 | 2004-01-14 19:49:00 | The company you purchased it from has performed a sub-standard job. You are protected by the Consumer Gurantees Act, no matter what they tell you. I would strongly giving them a serious talking to over the phone about what you discovered, and also demand that they fix all the probelms at no charge (should be classed as warranty - if not, you are covered by the CGA so they have to do it). You have paid them money to assemble your PC for a reason - you wanted them to do a proper job, so you wouldn't have to worry about it. If you don't reallly trust them to fix it properly, or they refuse to do it, I would suggest taking it down to a local computer shop in your area, explain the situation, and get them to fix it for you. You are legally entitled to ask the company you originally bought the computer from to pay for any repairs which are performed, as per the Consumers Gurantees Act. If you want to do it yourself: The Heatsink/Fan is a "standard" AMD fan if it has a sticker which says so. The heatsink/fan should be quite large, quite bulky, and the fan should be spinning reasonably fast. Make sure that the heatsink looks like it's been put on level see if anything looks off centre etc., and make sure that both metal retention clips are held down securely - it should be so solid that you shouldn't be able to wriggle it. The foolproof way to fix the problem would be to invest in another heatsink/fan unit, some thermal paste (although some come with "thermal tape"), and replace the heatsink unit as previously suggested. I think it is highly unlikely that the cables were knocked out during transit, as they require a reasonable amount of force to get in/out in the first place. |
somebody (208) | ||
| 207358 | 2004-01-15 06:41:00 | dont use DSE thermal paste spend the extra cash and buy some Artic Silver. How many case fans does ur pc have? An AMD system should atleast have one in the front, a couple in the back blowing the air out never hurt either. As already stated stay away from thermaltake they are crap and alot of their coolers are too heavy. The stock AMD cooler should be up to the job of cooling a 2500+ even in summer. It does sounds as if it hasnt been mounted properly, but u do also need proper case ventilation. | Pete O'Neil (250) | ||
| 207359 | 2004-01-15 12:11:00 | Are the temp readings you are getting telling the truth. I need to flash my bios because of improper readings. | mikebartnz (21) | ||
| 207360 | 2004-01-15 23:08:00 | I have a XP 2500+ PC and it runs cool az. All bulk standard stuff - 1 case fan, retail box CPU purchased with cooler fan included. It runs much cooler than my previous Athlon and Duron systems and quieter - a top system choice in my book for the bucks - well chosen. But this is why I've decided to build them myself now - I just don't trust what the bunny is doing in the shop with my equipent. Sounds like you need to post the Company's name to me - they need to be accountable for this sort of trashy service - shocking! The biggest problem is the inconvenience of it all - shipping etc. It just about takes longer to get them to fix some small problem, like a voltage setting dip switch or bios setting (10 minutes) than it does to buy the flippin thing! Might sit in their shop for days. I'm sick of standing in a PC shop waiting for someone to find 10 minutes to look at their original problem. At least if you do it yourself you know what steps you've gone through - all the advice you need is out there. As for your new PC - I wouldn't touch it with a barge pole - get your money back man, asap. What else will happen next? | Eorr (2788) | ||
| 207361 | 2004-01-16 01:41:00 | As I have stated in a previous thread AMD recommend the tape over the paste. | mikebartnz (21) | ||
| 207362 | 2004-01-16 04:16:00 | The tape doesn't seem to be too popular - but I echo what Mike said, the documentation you get with your new AMD processor and all the guides on the AMD website say that thermal paste is a temporary material and that they indicate that they cannot guarantee the reliability of their processors when paste has been used. They supply tape with all their new processors. The tape (apparently) fuses to the processor and heat sink and provides an effective heat transfer surface. J :D Old habits die hard .... they said Windows would never take off either .. in fact I was reading an old PC World circa 1995 which contained letters to the editor from those vowing never to upgrade and windows 3.11 was all they would ever need. Man - that was under 10 years ago , think of where we will be in another 10 years |
Jester (13) | ||
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