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Thread ID: 41555 2004-01-14 23:52:00 Unable to open some links red X! sellboat (2900) Press F1
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207489 2004-01-14 23:52:00 When attempting to open some links from a web page ( downloads etc) I get a small web page style icon with a red cross on it. It doesn't happen for all.

I have Norton Antivirus 2003 and Norton Firewall and am running W XP. I have dropped every security level I can find right down, still I get this damned cross!

Thanks
sellboat@ihug.co.nz
sellboat (2900)
207490 2004-01-15 14:26:00 Hi sellboat

I see you've moved back to page 2 without a single reply - and although I don't have the skills to help you, I can at least bump you up.

I assume your "small web page style icon" isn't simply replacing a picture which is having difficulty loading - or is no longer on the website - as that shouldn't block a whole page?

My (uneducated) guess is that your security is behind it ( even though you've dropped levels down) and there's still something that needs unchecking.
Your firewall may need temporarily disabling for some sites..

But your best chance of getting help from those more knowledgeable than me would be to post the names of sites whose links give you this problem...and then let the real PF1 detectives at it.
Good Luck
...
Laura (43)
207491 2004-01-16 13:58:00 OK this is my 2nd bump from page 2 on this.

Anyone got any ideas or do we just let it die?
Laura (43)
207492 2004-01-16 18:51:00 From mvps.org


Can't see JPG's or GIF's - red x - images missing
Go to IE tools/internet options/advanced/multimedia. Ensure the option to show animations is turned on.

If you have just upgraded IE and you have Norton Internet Security installed reset your Personal Firewall Settings. If that doesn't work you will need to uninstall and reinstall NIS. AdSubtract also causes a problem.

Make sure your cache is not overfull or corrupt.

It has recently been noted that if IE is set to 'auto-select' at view, encoding that some sites will not load graphics. Set your system to western european (windows) or western european (windows).

There are regular reports where people are unable to get graphics back despite our best efforts. This may be related to a corruption in the registry. The following is taken from a relevant knowledge base article:
http://support.microsoft.com?kbid=283807:

"...If the problem [no graphics] is not resolved, a file or registry key required to display the Web page with the appropriate character set may be missing or damaged. To resolve this problem, restore Windows from a complete system backup or reinstall (or repair) Windows. If you are running Microsoft Windows Millennium Edition or Microsoft Windows XP, you may be able to resolve this issue without restoring or reinstalling Windows by using the System Restore utility to return your computer to a previous working state....

Note that in some cases you may also be able to resolve this problem by manually editing the registry. For example, if the 28591 String value is missing from the following registry key, a Web page that is encoded for the Western European (ISO) code page might not display any images:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Nls\CodePage

The value for this registry key should be set to the name of the appropriate code page file in your Windows\System or Windows\System32 folder. For the Western European (ISO) code page, this value should be either Cp_28591.nls (Windows 98, Windows Millennium Edition) or C_28591.NLS (Windows NT 4.0, Windows 2000, Windows XP). For additional information about the character sets that are supported by Internet Explorer, visit the following Microsoft Web site:
msdn.microsoft.com

I don't know about you, but that means absolutely nothing to me. I suspect that a corruption within that key of the registry could also lead to IE losing encoding settings. So, if your encoding keeps changing, or you continue to be unable to see graphics despite your best efforts, I must repeat Microsoft's advice and ask you to repair/reinstall Windows.

If no joy, make sure your graphics are associated to Internet Explorer:

Easy way (Doug Knox's script utility):
www.dougknox.com

Harder way:

Try running the following commands from start/run with all programmes shut down:

regsvr32.exe /i shdocvw.dll (all versions) ... and then

regsvr32.exe /i shdoc401.dll (with IE5 up)

If using WindowsME the command is:

regsvr32.exe /i thumbvw.dll

Press enter and reboot.

After a wait you will get a *succeeded* dialogue box after each command. Click ok, reboot and see if things are fixed.

But be warned, this resets a lot of file associations back to the standard defaults, so some image viewer programmes may complain - but that's an easy fix - you can pick and choose your file associations later.

If still no luck, have a look at your Registry. Please, back up your registry first, and if you are really unsure, get someone who has a bit of experience to help you out.

Open regedit.exe and navigate to

HKEY_CLASSES_ROOT\.jpg (there is a dot before jpg)
For Content Type is should say "image/jpeg"
Do the same for .jpe and .jpeg

HKEY_CLASSES_ROOT\.gif (don't forget the dot)
For Content Type is should say "image/gif"

Finally, if things are not working check out these links:

HOTFIX - IE6 SP1 - Image files do not appear when you view a web page with IE6 SP1:
support.microsoft.com

IE6 SP1 - IE may stop responding (hang) - images may not appear as expected and status bar says "items remaining" or "done":
support.microsoft.com

IE6 SP1 - Web page does not load correctly when you open a page that contains Gzip-encoded content
support.microsoft.com

Web Accessories Functionality Turns Off Image Downloading [Q223050]
support.microsoft.com

Images May Be Missing on Search Results Pages Using POST Redirect
support.microsoft.com

Image Previews Not Displayed in Windows Explorer (Q192573)
support.microsoft.com

IE may display only part of an EMF file:
http://support.microsoft.com?kbid=320882
Jim B (153)
207493 2004-01-16 21:25:00 Thanks Laura & Jim. It isnt just Jpegs or Gifs, it is full pages , downloads etc etc. There appears to be no commonlink to it either, though of couse , as I am unable to access the pages, it is difficult to fully access that. Thanks again. sellboat (2900)
207494 2004-01-16 22:54:00 Have you enabled cookies?...if not do so..
are your security settings set to high?..try a medium setting..
both will have an effect on what you can/can`t view.

DD.
dumdum (4965)
207495 2004-01-16 23:26:00 Yes tks DD, I have done all of that - I have dropped everything I can find to it's lowest setting. I can't figure it out. Thanks sellboat (2900)
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