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Thread ID: 41669 2004-01-18 22:27:00 IHUG ULTRA - Disconnection Problems african (4497) Press F1
Post ID Timestamp Content User
208327 2004-01-18 22:27:00 I have been using IHUG ULTRA for about 5 years now and have generally had few problems.

However, since I bought a new PC running XP Home, I get frequent disconnections. If I bypass the satellite and use the straight dialup connection there are no disconnections

IHUG tell me that this is because I am running Zone Alarm as my firewall and that the only way to sort this problem is to remove my firewall.

For obvious reasons I am not keen to do this.


Has anyone else had this problem, and, more importantly, has anyone got a solution (aside from not running a firewall)?

All suggestions gratefully received
african (4497)
208328 2004-01-19 00:39:00 it may be a firewall problem as i have found alot of harware does not like 2 firewalls at once either disable your xp firewall or remove zone alarm phylip (1886)
208329 2004-01-19 00:51:00 Thanks for that - my xp firewall is NOT active african (4497)
208330 2004-01-19 03:32:00 what is disconnecting? the modem? does the bit error rate go up?

what model card, driver vers and firmware vers ?

i havn't seen any problems with ihug sat and firewalls .
tweak'e (174)
208331 2004-01-19 03:41:00 I don't thionk its the modem as when I am connected "normally" it stays online with no problems.


The model is a dynalink PCI modem with all the most recent drivers

Where would I find the error bit rate?
african (4497)
208332 2004-01-19 05:18:00 i'll rephrase that.....when you say disconnecting do you mean the modem is disconnecing or does the data just stop (ie modem is still connected but nothing happens)

the bit error rate is in the sat program.

what model ihug sat card. driver ver and firmware ver? it shows it in the sat program.
tweak'e (174)
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