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Thread ID: 41631 2004-01-17 09:13:00 unable to uninstall popup killer fern (4201) Press F1
Post ID Timestamp Content User
208059 2004-01-17 09:13:00 Help. My mother downloaded ZeroPopUp from this address
www.resultsfinder.com
It has reset her homepage to that address and although I have reset it, it returns to that address at every startup. I tried untickng the toolbar but it doesn't go away. Right clicking on it produces nothing useful. I tried redownloading it with DAP(downloader) but got an open browser request. Have looked in Program Files but can't recognise a file that might be it
How do I get rid of this thing please.
fern
fern (4201)
208060 2004-01-17 09:23:00 Download an run adaware and spybot . Set up adaware for a deep scan . Read the following first:



Make sure the following settings are made and on -------"ON=GREEN"
From main window :Click "Start" then " Activate in-depth scan"

then . . . . . .

click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

then . . . . . . . . .

go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" . . . . . . . . . . . then . . . . . . . . "Cleaning engine" and "Let windows remove files in use at next reboot"

then . . . . . . click "proceed" to save your settings .

Now to scan it´s just to click the "Scan" button .

When scan is finished, mark everything for removal and get rid of it .
gerrypics (323)
208061 2004-01-17 10:22:00 FAQ 8b might help you.

M...
Martina (4232)
208062 2004-01-17 11:10:00 Martina sorry don't understand your reply as I am fairly new to forums.

fern
fern (4201)
208063 2004-01-17 11:43:00 >> FAQ 8b might help you.

>Martina sorry don't understand your reply as I am fairly new to forums.

Martina was suggesting that the PressF1 Frequently Asked Questions (FAQ) has information that will also help you. You can access these PressF1 FAQ's by clicking on the FAQS button on the top right of the page. FAQ #8B deals with spyware and homepage hijackings. Note, the links to the FAQ's will take some time to load, but if you keep waiting they will turn up eventually. :)
Jen C (20)
208064 2004-01-17 11:49:00 or use this link
pressf1.pcworld.co.nz
beama (111)
208065 2004-01-17 22:42:00 Went to the address Link for Spybot mentioned in FAQ8b but got the "can't find server page" . Did a search and there seems to be various versions and/or sites . Can someone recommend another site address for this program .

Thanks for the advice so far . It is going to be an interesting learning curve for me tackling this problem . I guess we all have to learn somewhere
fern (4201)
208066 2004-01-17 22:48:00 You can grab Spybot Search & Destroy from here (www.safer-networking.org). It is free and make sure you check for updates regularly with the update function available within the program. Just ask here if you have any questions on how to use it. Jen C (20)
208067 2004-01-17 22:54:00 You will get there Fern. As you can see you have a bunch of people here ready to help you. gerrypics (323)
208068 2004-01-31 03:14:00 Am back home now.
A big THANK YOU to you guys. My mother's computer is now free of that program and I have given her a safer pop-up stopper.
Again Many Thanks for your help.'

fern
fern (4201)
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