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| Thread ID: 41737 | 2004-01-20 22:47:00 | My Computer just Died!!!! | mejobloggs (264) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 208849 | 2004-01-21 21:35:00 | > I stick of ram. I can't open my case, because I will > void warranty. Opening the case will not void your warranty and don't let anybody tell you it will! However, if it is under warranty, why waste time here, just take it back for repair. While the warranty is running, you should always document every fault and note every error report. Keep it all in a notebook and then you have something to take to the supplier to aid diagnosis. I would never run the risk of carrying an intermittent fault right through to the end of the warranty period. You should also remember that once a specific fault is identified, the warranty doesn't expire until it is fixed. No subsequent faults will be covered, but they can't refuse to continue repairs on a fault identified during the warranty period just because it has taken too long to trace or repair. Of course, if you have that type of fault, it is better to ask for a replacement computer as soon as it becomes apparent that a fix will not be likely. On that basis I once had a complete car replaced outside the warranty period and you know how tight the motor industry is. I also had a printer replaced after two years for persistent but intermittent distorted text. Other claims have met similar success. Know your rights and persue them with documentation, persistence and unfailing politeness. Cheers Billy 8-{) |
Billy T (70) | ||
| 208850 | 2004-01-22 04:40:00 | Well said Billy, my sentiments exactly. ;-) The sooner you get your computer back to where it came from the better as the longer you leave it the more likely they are to blame you for whatever problem has occured. ;-) |
Fire-and-Ice (3910) | ||
| 208851 | 2004-01-22 11:22:00 | > Intermitent errors are always odd,in that they are > hard to track down,sometimes disapear for awhile but > normally strike back with a vengance or sometimes > just go away(rare,very rare) yeah.. i have the "random error that goes away" problem with my video card. when ever i re-install XP - done that about 6 times for odd reasons - about 3 days afterwards XP will bluescreen crash and display an error message about the video card's IRQ being "equal_to_or_not_less" or some crazy thing. then it will work perfectly untill i re-install windows. (which hasnt happend for a while now..) i dont get it at all, but it works totally fine afterwards so i dont really care. |
agent_24 (4330) | ||
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