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| Thread ID: 41956 | 2004-01-27 11:09:00 | Norton refuses to Operate - Do I have a virus? | Erin Salmon (626) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 210497 | 2004-01-27 11:09:00 | Hi, When windows boots, Norton loads disabled. I can't open it to configure or to run a scan. I'm also suspicious if it actually downloaded the latest definitions when it said it did. Any ideas? Cheers, Erin |
Erin Salmon (626) | ||
| 210498 | 2004-01-27 11:12:00 | highly likly to be a virus tho i have seen this when norton "breaks". try another scanner, if you can boot off cd and run antivirus from cd. |
tweak'e (174) | ||
| 210499 | 2004-01-27 11:13:00 | Try housecall.antivirus.com Run a free online virus scan :-) Chill. |
Chilling_Silently (228) | ||
| 210500 | 2004-01-27 17:48:00 | If your system comes up virus free from the online scanners, have a look as this Symantec Knowledge Base Article (service1.symantec.com) for a trouble shooting guide. | Jen C (20) | ||
| 210501 | 2004-01-27 23:11:00 | nortons a problematic program and far too 'weighty' for my liking.......also their help pages are full of links so you will end up going round and round in circles and probably round the twist/bend in the finish lol........dump it get AVG or a similar freebie............ | drcspy (146) | ||
| 210502 | 2004-01-27 23:14:00 | i seem to remember norton doing that to me once.. i just uninstalled it and then re installed it and it was fine.. updated to latest def's and away she went... does seem odd though.. | pierre~ (5184) | ||
| 210503 | 2004-01-29 20:52:00 | There is a problem with it in 2004 version. I have found that if you wait for the normal boot sequence to finish (on the PC not your login) before you log in than you will get it working. You can also take one of the programs out of the registry startup and put it in the startup folder (ccapp.exe from memory). Go and take a look at the Symantec web site or better when the error message comes up just click on it and follow where it goes and it will tell you how to fix it. And this is not just a Nortons problem. I have 2 other programs that react just the same way. Found it easier just to wait the 20 seconds extra and then login. |
Big John (551) | ||
| 210504 | 2004-01-29 21:27:00 | Hi Erin The quick answer is to go to: C:\Program Files\Common Files\Symantec Shared\Virus Defs and check the date on the latest file. You can also look in Whats New.txt to see any news, or check other text files in the Virus Defs folder for further relevant information. It won't solve your other concerns, but you will know if the update was downloaded & installed. Cheers Billy 8-{) |
Billy T (70) | ||
| 210505 | 2004-01-29 21:46:00 | Thus far 2004 has worked fine - I caught it playing dead once (it was disabled when windows booted), but it's fine now, and it did find a virus, although not the one I had suspected. It works fine for scanning, email protection, updates etc now... I'm not too sure what changed. Reinstalling 2002 didn't fix it, but 2004 did. :P Erin |
Erin Salmon (626) | ||
| 210506 | 2004-01-30 00:24:00 | I had the same problem with norton 2003 on xp pro i uninstall and reinstalled updated and so far it is ok | robinj (2203) | ||
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