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Thread ID: 42068 2004-01-31 03:17:00 HELP HELP HELP JJJJJ (528) Press F1
Post ID Timestamp Content User
211682 2004-01-31 03:17:00 When I tried to open Family Tree Maker (11) I received the message, "The application failed to initialize properly (0x0000005). Click on OK to terminate the application"
I have uninstalled the program twice and re-installed and still the same message.
So , in desperation I installed an earlier version (9). This installed OK and seems to be OK. BUT when I tried to open a backed up file I get the message that the file was created by a later version of FTM and can not be opened.
All other programs on my HD open and run OK
FTM (11) was working correctly yesterday. Today I have tried opening it several different ways all with the same result.
My CD appears to be OK , and anyway even if it was faulty that wouldn't affect the instilled version on my HD.
Luckily I have my files well backed up, but I can't use them.
Any suggestion very welcome. :-( :-( :-(
Jack
JJJJJ (528)
211683 2004-01-31 08:18:00 Uninstall it complety.

Clean all remanents of it out of the regestry.

That jv16 powertools or whatever it is will simplify the process.

reinstall.
metla (154)
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