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Thread ID: 42142	2004-02-02 02:13:00	XP rebooting when it should shut down	Lizard (2409)	Press F1

Post ID	Timestamp	Content	User
212232	2004-02-02 02:13:00	Whenever I select "shut down" from the start bar, the computer reboots. In addition, I used to be able to push the power button on the case to activate the shut down procedure, but now it just turns off, and I have to go through scandisk, etc... This started after the computer rebooted in the middle of copying files prior to burning them to CD (using explorer). The only explanation I can think of is that the computer got too hot, having been on for a long while (6 hours, maybe?) It's never done this before. The FIC mobo doesn't seem to have any monitoring functions for checking the temps, as far as I can work out. The only hardware difference was a digital camera we plugged in via USB cable, but I fail to see how that could have an effect. Any ideas? I thought of trying the shutdown shortcut mentioned in another thread, but I would really like to fix this properly. Can anyone think of a solution? Lizard	Lizard (2409)
212233	2004-02-02 02:30:00	Its quite likely that the restart is in response to s serious system error when shutting down. Thats default behaviour for XP. To make it blue-screen error instead of restarting, try: Control Panel - Sysytem - Advanced - Startup and Recovery - Settings - System Failure - Untick "Automatically restart" OK out. If thats what is happening it will halt on a BSOD with error details. Note them down before powering down manually.	godfather (25)
212234	2004-02-02 02:39:00	> Its quite likely that the restart is in response to s > serious system error when shutting down. > Thats default behaviour for XP. > > To make it blue-screen error instead of restarting, > try: > > Control Panel - Sysytem - Advanced - Startup and > Recovery - Settings - System Failure - Untick > "Automatically restart" > > OK out. > > If thats what is happening it will halt on a BSOD > with error details. Note them down before powering > down manually. I'll give that a try when I get home. Any thoughts on why the power button has changed its behaviour? It used to shut down the PC. Now it just switches off. I tried to find the settings to allocate the function "shut down" to the power button, but I can't find it...	Lizard (2409)
212235	2004-02-02 04:40:00	Control Panel - Power Options - Advanced - Power Buttons But "Off" is not an option. That happens when its not in Windows (as when its in a BIOS state or real DOS) but it should only happen after 5 seconds holding it in under Windows. If it happens at "reboot" time, then thats probably normal. as its not in Windows so the button press is immediately acted on?	godfather (25)
212236	2004-02-02 05:06:00	Thanks Godfather > Control Panel - Power Options - Advanced - Power > Buttons That's where I thought. But there's only an option to enable APM, which is ticked. Multiple reboots don't bring any other options forward. > But "Off" is not an option. That happens when its not > in Windows (as when its in a BIOS state or real DOS) > but it should only happen after 5 seconds holding it > in under Windows. > > If it happens at "reboot" time, then thats probably > normal. as its not in Windows so the button press is > immediately acted on? Well that's the funny thing. Pressing the off button when in windows just switches it off. No warning. Power off. However, on the reboot, at the POST, when I push the power button, it reboots. I have to hold the power button for five seconds (even at the POST), to get the thing to switch off. Weirdness prevails... ;\ Any further suggestions? Lizard	Lizard (2409)
212237	2004-02-02 07:03:00	I tried switching off the "automatically reset" option . Sure enough, got an error message, reprinted below: "A problem has been detected and windows has been shutodwn to prevent damage to your computer . IRQL_NOT_LESS_OR_EQUAL If this is the first time you've seen this stop error screen, restart your computer . If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed . If this is a new installation, ask your hardware or software manufacturer for any windows updates you need . If problems continue, disable or remove any newly installed hardware or software . Disable BIOS memory options such as caching or shadowing . If you need to use Safe Mode, press F8 before Windows loads Technical Information: *** STOP:0x00000000A (0x000002CC, 0x000000FF, 0x00000000, 0x804E9D48)" This message now comes up (now I've deselected "restart automatically on error") whenever I choose shut down or reboot . I've checked Device Manager, and everything looks fine . As I said, the only new hardware was a digital camera that was connected via USB, but that is gone now . I reinstalled XP last week, and have been slowly going through all my programs and re-installing them one by one to check for stability . The last piece of hardware before the Digital Camera was a new PS2 optical mouse . The last piece of hardware before that was a new graphics board (ATI Radeon 7000 32 MB), but that was about 2-3 months ago, and has been working fine ever since . This is very weird . If anybody has any ideas on how to fix this, I'd really appreciate it . . . ?:| Cheers Lizard	Lizard (2409)
212238	2004-02-02 07:22:00	> "A problem has been detected and windows has been > shutodwn to prevent damage to your computer . > *** STOP:0x00000000A (0x000002CC, 0x000000FF, > 0x00000000, 0x804E9D48)" > one by one to check for stability . The last piece of > hardware before the Digital Camera was a new PS2 > optical mouse . The last piece of hardware before that > was a new graphics board (ATI Radeon 7000 32 MB), but > that was about 2-3 months ago, and has been working > fine ever since . Does the STOP error come up with a device driver at the bottom of the message? Because I've only had the BlueScreen STOP once before and Microsoft said that because of the device mentioned (Can't remember what it is) maybe caused by the video card (GeForce 2 MX400) . . MS suggested that I update the drivers for the motherboard/videocard, which was almost impossible, because I would get the STOP message before I could even log on to the internet ?:|	Hatchi (5211)
212239	2004-02-02 07:27:00	My 2 cents worth.... RAM fault...... Find MEMTEST86 via google and make yourself a floppy disk.	Elephant (599)
212240	2004-02-02 07:34:00	Add to that try here...... www.computerhope.com With two computers I had to deal with it was a RAM fault. One other computer had a fault with the CPU L2 cache.	Elephant (599)
212241	2004-02-03 03:13:00	> Add to that try here...... > > www.computerhope.com > > With two computers I had to deal with it was a RAM > fault. > > One other computer had a fault with the CPU L2 cache. If it is a RAM fault, would it possible fix itself temporarily. The reason I ask is that when I went to shut down last night, it worked! The only thing different I tried was I created the shutdown shortcut mentioned in another thread. That didn't work, but when I used the Start menu to choose shut down, it actually shut down. I haven't tried it again yet (I'm in Wellington today), but if the RAM is going to die soon, and it's only temporarily fixed itself, I want to know so I can make changes... Thanks guys Lizard	Lizard (2409)
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