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| Thread ID: 42142 | 2004-02-02 02:13:00 | XP rebooting when it should shut down | Lizard (2409) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 212242 | 2004-02-03 03:33:00 | It's hard to tell as it may only be one little cell that is dead. It depends what windows loaded into this area as to what crashes or not. Not 100% but is worth a try, is a program called memtest86 from here (www.webattack.com) . Just to check the memory for faults. |
Pheonix (280) | ||
| 212243 | 2004-02-03 04:07:00 | You could also check out this little gem. support.microsoft.com |
paulw (1826) | ||
| 212244 | 2004-02-03 09:01:00 | > You could also check out this little gem. > > support.microsoft.com > ;818501 > It looks like English... I think... ;) Didn't really understand it much. Thanks for the suggestion, though. I ran Memtest86 It made three complete passes of the default tests, through to #7. There wasn't any indication how many times it should repeat, so I quit after the third. It didn't find any faults with the memory. One thing I thought of. One reply led me to a page which identified the fault as lying with either the RAM, CPU or NIC. Now, presuming NIC is referring to networking, such as LAN, which I don't have, then the only two hardware possibilities are the RAM and CPU. If the Memtest vindicates the RAM, then possibly the CPU is on the way out. I thought about this, and I installed a new graphics card a while back. The recommendation from my mobo manufacturer's website regarding gfx cards was not to use a card with more than 32Mb as they draw too much current. The ATI Radeon has exactly 32Mb, but I wondered if, over time, it was drawing too much current and having an effect on the CPU (Athlon 500Mhz)? The problem's gone away for now, but I'm wondering if it's a temporary thing? Could be the CPU just explodes next time? Any thoughts? Lizard |
Lizard (2409) | ||
| 212245 | 2004-02-04 06:05:00 | Ok, I have found a problem with my wifes computer... its coming back with the STOP error and mentions "ptserial.sys". | Hatchi (5211) | ||
| 212246 | 2004-02-05 20:24:00 | I found out what was causing the problem. So Small I didn't even think about it. Prior to installing XP, I backed up all the important documents from My documents to CD-RW, using some adaptec program from the HP install disk that came with the cd writer. When I went to copy the files back after I installed XP, it asked if I wanted to install the Adaptec UDF reader, which I did, and then it wanted a reboot. The problem occured immediately on reboot, but I didn't notice the problem because the "restart automatically on error" box was checked. I uninstalled the program, and problem went away. I have to say its a relief, because after checking that the memory was okay, I started to wonder about the CPU. I'm keen to replace it, but can't really afford it right now, so knowing that it was a software issue rather than hardware is something of a relief... :D Thanks for all the advice, guys Lizard |
Lizard (2409) | ||
| 212247 | 2004-02-05 20:54:00 | > Ok, I have found a problem with my wifes computer... > its coming back with the STOP error and mentions > "ptserial.sys". Its best to start a new thread with a problem, rather than embedding in someone elses. However the file you mention appears to be related to a modem driver. Perhaps updating the driver with the latest could help? |
godfather (25) | ||
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