Forum Home
Press F1
 
Thread ID: 42179 2004-02-03 04:26:00 Cancelling Printer Queue noel evans (4933) Press F1
Post ID Timestamp Content User
212477 2004-02-03 04:26:00 I operate Win2K Pro, and have an HP 2110 PSC printer.

When I cancel a print queue, the document currently being printed does not cancel. When I check <Start><Settings><Printers>, the current document is shown as deleting but never finishes. Any subsequent files cleared OK, but any new print files will not print, because the settings say that the job I cancelled is in the process of deleting.

The work around is clumsy, necessitating a re-boot or restart.

Has anyone got a solution for this?

rgds
Noel
noel evans (4933)
212478 2004-02-03 05:06:00 I have this problem as well, I get round it by cancelling the print job/ jobs then switching off the printer main switch and starting it again. The printer icon, which would remain forever as far as I know then goes away during the process and I can use the printer again but I have to use manual feed. I am using a Laser Jet IIIp which works fine on the same hardware when I boot with Win 98SE and not Win 2000Pro. I have tried a multiplicity of settings but cannot get round this problem on 2K even though the printer with the same settings works fine on 98!!!!!!!!!!. zqwerty (97)
212479 2004-02-03 05:39:00 I too have experienced this with an HP1200 laser printer. It only occurs from my W98 box which does lack (processing power) and sometimes I can fix it by turning off the printer but that does not always work.

An alternative method is to use Task Manager to kill the running process. I can't recall the file name I stop, but it may well differ for your computer anyway. To identify it, take note of all processes running (or close most down) start the print of a reasonable sized document then go back to Task Manager and see what has popped up. make a note of it then close that one next time it happens.

Rebooting is soooo tedious X-(

Cheers

Billy 8-{) :)
Billy T (70)
212480 2004-02-03 11:14:00 noel evans,

After getting to that situation from cancelling a print job, why not just stop and then start the (print) Spooler service - from a CMD prompt type

net stop spooler

You should get a message "The Print Spooler service was stopped successfully."

The type

net start spooler

You should then get two messages "The Print Spooler service is starting." and "The Print Spooler service was started successfully."

If you are conversant with scripting you could put the previous commands either into a vbs script or a batch file and run that as appropriate.

Cheers, Babe.
Babe Ruth (416)
212481 2004-02-03 19:56:00 Very elegant Babe! Wish I'd known that earlier.:(

The batch file idea should be very easy to implement and can be run from a dedicated shortcut on the desktop (if it is a frequent occurrence) or in the printers folder for occasional use.

Cheers

Billy 8-{)
Billy T (70)
212482 2004-02-08 04:22:00 What is a CMD prompt. Sorry for my ignorance.

CU Rob
zqwerty (97)
212483 2004-02-08 05:14:00 Command Prompt, AKA DOS Prompt.

Cheers

Billy 8-{)
Billy T (70)
212484 2004-02-08 06:31:00 Thank you Billy T, I have done the above mentioned CMD prompt and of course I have done quite a bit of it before, I just did not recognise the acronym. Brain is getting old I think. Hope not Alz.


engaged.well.com


CU Rob.
zqwerty (97)
1