Forum Home
Press F1
 
Thread ID: 42447 2004-02-11 05:53:00 Friend has USB Modem problems Growly (6) Press F1
Post ID Timestamp Content User
214566 2004-02-11 05:53:00 Now I haven't checked it out, I am writing directly from him (he couldn't get online to ask for help as a result of this predicament:)

He has a DSE USB Adsl Modem.

The computer recognises it as a WAN adapter.

When he goes into "Create a new internet internet connection", he has only the option "Always on broadband connection". Upon selecting this, he is told that the connection is runing, and is doing so well.

Normally, the software that came with the computer and the Modem would set the modem up under a Dial - Up account, so that that he could log in and off as if it were 56k.

The option for a "broadband account that requires a username and password" and "dial up account" are both blanked out.

When he runs the IHUG easy-setup cd, it says that he has no modems.

He has tried diabling the automatic install of drivers, but this was never required originally.

He has the latest drivers, and has reinstalled them many times.
Growly (6)
214567 2004-02-11 08:06:00 i've had lots of modem trouble in the past, try telling your freind to install the drivers for the modem maually from a list it worked for me Codex (3761)
214568 2004-02-11 09:35:00 cheers for that, ill tell him asap. any more ideas? Growly (6)
214569 2004-02-11 09:39:00 Go into device manager and remove the usb ports,then reboot,with a bit of luck the old girl should detect the usb ports,assign the drivers back to them then redetect the usb device correctly. metla (154)
214570 2004-02-11 09:42:00 heheh - ill tell him that too :D

cheers - will let you know if something goes wrong (undoubtedly).

keep those suggestions coming!
Growly (6)
1