Forum Home
Press F1
 
Thread ID: 42490 2004-02-12 18:51:00 Twisted Acrobat! draftycloud (2278) Press F1
Post ID Timestamp Content User
214913 2004-02-12 18:51:00 Hi all,

A funny thing keeps happening whenever I install Adobe Acrobat 6 on Windows XP. Everytime I install it, it also wants to install MSN Messenger 5 (Windows installer starts automatically)and will not work unless I ok the Messenger Install!! I run MSN Messenger 6 perfectly without any hitches and it wants to install MSN 5 alongside it.

Should I go back to Acrobat 5? I would love to keep my Messenger 6 as I use it to make phone calls. Thanks
draftycloud (2278)
214914 2004-02-12 20:06:00 Are you installing from a disc or download direct from Adobe? Sb0h (3744)
214915 2004-02-12 23:50:00 Thanks for the reply. I downloaded it from Adobe and tried to install it. I got rid of it and used the PC World CD and the same thing happens. Wonder why? draftycloud (2278)
214916 2004-02-14 04:20:00 I did a little research and found this:

The reason you're seeing this is because Adobe Acrobat uses the Windows Installer. When an
application that was installed using the Windows Installer is run, the Windows Installer will
'check' the applications presently installed -- if it finds something "wrong", it reinstalls
it, in this case, Windows Messenger 5.

To stop this you can use the Windows Installer CleanUp Utility.

First, download the Windows Installer Cleanup Utility:
download.microsoft.com

Run and install the program after you've downloaded it. After the setup is complete, click
Start, then Programs (All Programs if you're using XP), then Windows Install Clean Up.

Click Windows Messenger 5.0 and then click 'Remove'. Click 'OK' to the warning message that
comes up. Then this should no longer happen.


I don't know if this will work or not, but it is probably worth a try.
Sb0h (3744)
1