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Thread ID: 149885	2021-06-10 06:56:00	WTF??	Zippity (58)	PC World Chat

Post ID	Timestamp	Content	User
1477714	2021-06-10 06:56:00	Just received a "reminder" from Vodafone to make payment before the due date to avoid the late payment fee of $18.40 and any interruptions of services. The amount due is $40.35 How can they justify such an exorbitant charge? Is it even legal?	Zippity (58)
1477715	2021-06-10 07:06:00	That's a std Over due fee amount. My mobile accounts which on average is $60 (in round figures) and the monthly Vodafone account, TV, Internet, Landlines, and about a hundred other add ons :D has the same amount ($18.40) if payment is late. So doesn't matter if the invoice is Low or high = same amount if not paid on time. Edited: that's why they are setup for auto weekly payments - never late then.	wainuitech (129)
1477716	2021-06-10 07:22:00	How can they justify such an exorbitant charge? Duopoly. Like supermarkets.	allblack (6574)
1477717	2021-06-10 08:46:00	Just received a "reminder" from Vodafone to make payment before the due date to avoid the late payment fee of $18.40 and any interruptions of services. The amount due is $40.35 How can they justify such an exorbitant charge? Is it even legal? Ask them to justify it and see what happens. ;)	B.M. (505)
1477718	2021-06-10 12:21:00	Just received a "reminder" from Vodafone to make payment before the due date to avoid the late payment fee of $18.40 and any interruptions of services. The amount due is $40.35 How can they justify such an exorbitant charge? Is it even legal? It shouldn't be legal but you know.. business is gunna business. Not like any government is going to get in their way. I remember reading an article recently for services like afterpay and laybuy where a late payment of any amount attracts a late payment fee of $10. That can be on a purchase as low as $70 split across four weeks, and they were making a significant percent of profits on late payment fees. Nuts.	baabits (15242)
1477719	2021-06-10 21:49:00	Is it even legal? it shouldn't be legal but you know Just adding to comment last night - YES it is legal as you agreed to it when the terms and conditions were accepted. Number 3.2 www.vodafone.co.nz in%20collecting%20overdue%20amounts. And I like everyone else of course it was fully read before agreeing :D ;) Who ever reads them.	wainuitech (129)
1477720	2021-06-10 22:03:00	Yes its legal, and no they cant charge what ever late fee they want www.consumer.org.nz "If a service provider includes terms in its contract allowing it to recover late payment or debt collection fees, these costs must still be reasonable. "Under the FTA, unfair terms are banned from standard form consumer contracts" They can also charge you additional costs to recover any unpaid debt , eg debt collection fees etc . But they have to state that either on one of the invoices or the original contract . I may be wrong, but late fees can only cover their actual expenses and cant be punitive . I dont know how they can charge $18 for an automated system , if overdue by a single day . But they have accountants who come up with ways to justify that .	1101 (13337)
1477721	2021-06-10 22:15:00	Vodafone have a bad reputation. I can tell you stories....true ones of devious things they did.... Go 2 Degrees or Skinny.	piroska (17583)
1477722	2021-06-10 22:41:00	I dont know how they can charge $18 for an automated system , if overdue by a single day . But they have accountants who come up with ways to justify that . That's the same with Banks -- they charge fees for various things on a monthly basis, and its all automatic, not like theres a person sitting there working out fees for every customer. Simple with ISP's and other places -- DONT be late paying your bills -- Problem solved :) Edited: these costs must still be reasonable If you have to take a person to debt collections its WAY more than $18 to set the wheels in motion. There's been times I have had to write off invoices as it was costing more in time and hassle to take them to debt collections.	wainuitech (129)
1477723	2021-06-11 00:17:00	That's the same with Banks -- they charge fees for various things on a monthly basis, and its all automatic, not like theres a person sitting there working out fees for every customer. Simple with ISP's and other places -- DONT be late paying your bills -- Problem solved :) Edited: If you have to take a person to debt collections its WAY more than $18 to set the wheels in motion. There's been times I have had to write off invoices as it was costing more in time and hassle to take them to debt collections. I remember years and years ago bluffing vodafone and saying that I would pay the late fee (bank mixup meant the AP didn't go out) and then move to Telecom. They waived it pretty quick, ymmv.	baabits (15242)
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