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Thread ID: 135340 2013-10-22 08:08:00 Fix for annoying internet log in box appearing in Outlook 2010 dianne pierce (13385) Press F1
Post ID Timestamp Content User
1356834 2013-10-22 08:08:00 After at least a month of putting up with this annoying problem (despite trying Wainui's suggestion and many others including telecoms technicians )I have found a fix so thought I would post it for other people.

Press Ctrl O and a box will appear, type into it xtra co nz (not dots) and you will go to the yahoo telecom homepage. Sign in then minimise the page (do not log out) and open Outlook and click on send receive) Voila - no more annoying pop up box!
dianne pierce (13385)
1356835 2013-10-22 08:51:00 Hmmmm Interesting, ctrl + O works In IE, which is tied into Outlook by default. This is why sometimes if a person uses FF as the default browser links in mail wont work.

Looks like its IE remembering the user name / password.

But hey :thumbs: Thanks for reporting the find.

One question ---- I'm curious now -- If you close IE then run ccleaner, removing the xtra cookie, does the pop up appear again ?
wainuitech (129)
1356836 2013-10-22 11:20:00 Yes. I did run cleaner but it still persisted in IE, Word, Outlook frequently I was forever closing it down. Funny thing was if I sent a test email to myself I could receive it and then sometimes other emails would also come in. I kept getting the pop up box appearing many times as I was tring to send the email and I would get an error message "Your server rejected your username and password - really strange! dianne pierce (13385)
1356837 2013-10-22 21:58:00 Are you using POP3 mode (help.yahoo.com) for your xtra mail? tmrafi (5179)
1356838 2013-10-23 06:47:00 Are you using POP3 mode (help.yahoo.com) for your xtra mail?

Yes
dianne pierce (13385)
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