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Thread ID: 43224	2004-03-07 09:17:00	What Do SalesPersons Really Want??	Reality (5369)	Press F1

Post ID	Timestamp	Content	User
220908	2004-03-08 10:50:00	> Ok,ive worked with near on 100 odd people who have > resigned,been hurt,been sacked,had breakdowns,been > layed off....etc etc. That's an awful lot of people with screwed up lives metla. You haven't considered immigrating have you ]:) with that sort of effect I'm sure the whole country would be better off. Now all we have to do is decide what one ;) Cheers Murray P PS. When you leave, could it be via Auckland, please :D	Murray P (44)
220909	2004-03-08 11:02:00	Hate to tell you this........But i witnessed that while working on large construction sites in Aussie.There was 2000 of us onsite at The Sydney airport reconstuction alone. And at one or 2 smaller companies where bosses were particly.......stark raving mad. Im talking leaping in the air,red in the face,throwing people around,cracking people over the head,treat like dirt stark raving mad. Ive never known so many cronic alcholics to be in charge of companies,and never seen workers treated so badly. working for a union controlled company sure was sweet though,big dollars....and complety unable to fire anyone.	metla (154)
220910	2004-03-08 11:16:00	What a wonderful thread this is. Poor Reality. So many opinions & advice. I am in awe of WFT's experience & advice. He has told us that : Quote........ "I'm a 5th year IT consultant, about to graduate with a degree. In a second line of work, dealing with antidepressant drugs. I'm medically trained, & having a semester studying AD drugs. I give drugs that the average GP wouldn't have used. I've been in retail almost 10 years - worked in bookstores, bars, restaurants, wineries, and hardware, plus 2 years in IT call centre." The experience is amazing WFT. How do you fit it all in. We are impressed. But yes, I also have medical qualifications, and can advise that if one is on an AD, dont stop without consulting the Dr, who should advise to carefully reduce the doseage slowly.	Bazza (407)
220911	2004-03-08 11:19:00	I have a first aid cert,does that count? I find it nearly as worthless as my A+ cert,but not quite.	metla (154)
220912	2004-03-08 11:27:00	> Hate to tell you this........But i witnessed that > while working on large construction sites in > Aussie. Bugger! You've spoiled it now. Mind you, it must be something in the okker blood. Had experience of a foreman on a high rise who was like that. Blue was his name, red hair and thought he was pretty handy with both mouth and fists. All was ok in his world until one day he found himself flat on his back and couldn't quite figure out how he got there. Needless to say, no one else had any difficulty with how it happened, or why, and managed to recount the episode many times over to dear old Blue, just to help out as his memory seemed to have gone all to hell :D Now that I think of it, he could do the same party trick in the pub too. Cheers Murray ;P	Murray P (44)
220913	2004-03-08 11:43:00	> > I am in awe of WFT's experience & advice . > And everything that I've said is completely true . I started IT work for a major university in 2000 completed my contract in beginning 2002 of, and am entering my 3rd year of employment with one of the biggest ISP's in New Zealand . In 2002 I moved cities and am studying full time for a degree, whilst working hours ranging from part to full time for the ISP . In the profession in which I have nearly completed my trainins I have given a huge range of drugs ranging from Morphine, Adrenaline, Midazolam through to Frusemide, I have spent time in theatre doing intubations and a number of other adjuncts . I have no need to lie about my qualifications or experience on the internet to enrich my life . Everything I say I've done, I've done, and it does seem like a lot, but I've got the references and experience to prove it . Say what you will but I quite happily know it's true . There is at least one other person on this forum who knows me off-line and is quite aware of my background and I'm sure if requested would be willing to testify to it .	whiskeytangofoxtrot (438)
220914	2004-03-08 11:44:00	> Enough of what Customers really want.What about > salesPersons. O.K.. Fair enough question in the first place. I will attempt to answer this. Bear in mind that this is my humble opinion only. > > I have been working In The Retail Appliance Field for > the last 12 years,both Internationally and > Locally.What stands out above all else is that New > Zealanders as buyers of any Appliance and/or product > "Choose" to enter a store with "Unrealistic" > expectations as far as "Service" is concerned. In your experience is this attitude you have described just limited to New Zealanders? Once upon a time we used to have "Service Stations." where you stop your car and someone would zip out and fill the car with petrol or diesel as the case may be. These days you fill it yourself as I don't want my petrol driven car filled with the wrong grade of petrol or even worse filled with diesel. > > 1/ We are not Robots. You are just people just like me. > > 2/ We are not stupid. Some salespersons are but I don't suggest you are. > > 3/ We do not take kindly to Profound Abuse. Probably you wouldn't and I wouldn't. I see no reason why you ( or anyone ) needs to take abuse. > > 4/ Customer 'IS NOT' always right.This is a Fallacy > based on 'Presumption' NOT 'Fact' The one part where I will disagree. The customer is NOT always right and I know this. But you work for a living as a salesperson and whomever you work for ( and pays your wages ) has the right to dictate a policy. If you take this persons wages then you you do what He/She says and if they say jump you ask how high while on the way UP!! This has been my policy and it's why I still have a job at 61 yrs old. I just do what the Boss says even though I may from time to time disagree. Your personal opinion regarding the customer doesn't count does it. > > What I have been subjected too over the last 12 years > would make your Grandmother turn in her grave. > > I have been Sworn at.Lambasted.Threatened.Put > down.Treated like a low-life "Drongo" of society, and > basically just seen as a Subordinate of Society. > > As a result of this....I am now permanently on > Anti-Depressants as a result of the Profound, day to > day Abuse, which I receive at the hands of > "Customers".Very sad:But very real ,at the same > time. I hope you are not on Arapax and I feel a little sorry for you. > And you say....Well find another job > then!.Huh!......This IS my only job.I'm good at what > I do and I believe I provide *GOOD* service; As a > humble Servant of Society.I also repeatedly "Top > Score" at random 'Mystery Shoppers' whom keep us on > our toes. If you are good at selling then keep selling. I would suggest that you maybe could buy your own business selling snow to Eskimoes, open a McDonalds next door to to diet club etc. > I have thought about writing a letter to the > President of the Retail Association to ask for MORE > Protection for salespersons in the Retail Feild.But > feel that this may be just wasted time,as New > Zealanders by nature are VERY aggressive Shoppers. > > Arrogant,Rude,Obnoxious,Demanding,Un-Realistic,uncouth > and just plain "Unreal". OK. What say I have a fairly good idea of what I want. I walk into a shop and say I want a T-shirt with a picture of a Tiger on it and you pop out of the jungle and try to sell me one with a Lion on it? My mistake in the first place as what I usually do is walk in and have a look and if no Tigers on the T shirt I just go elsewhere. I certainly don't moan to you that you don't have the Tiger one. > > Its a behavioral problem that just seems to get worse > and worse each year.YET! *NOTHING* is done about > it?.WHY?.....Cause New Zealanders believe that if > they go into a store...and things don't go there > way......then Salespeople are there to be abused and > treated like complete Imbeciles: Even when the > Customer was Incorrect in the first place!.How > "Unbalanced" can you get?. Would you maybe give us examples as to how the New Zealand customer is wrong? > > I fully support new Legislation that Protects > Salespersons RIGHTS in the Retail Shopping > environment. > > It cannot arrive any quicker! >	Elephant (599)
220915	2004-03-08 11:46:00	> He has told us that : Quote........ Oh also, if you are going to quote, quote accurately - rewording things as you have so kindly done can greatly alter the perception by which they are read.	whiskeytangofoxtrot (438)
220916	2004-03-08 16:41:00	In the early 1950's I worked for a while as a used car salesman.Those old enough will remember that you couldn't buy new cars and used ones where very hard to get. The customer was never right. Prices were ridiculously high. And if you wanted a good car a "back hander" to the salesman was necessary. If you were rude all you got was rubbish. Trouble is lot's of today's sales staff think things are still the same today. Jack	JJJJJ (528)
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