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Thread ID: 43206	2004-03-06 23:35:00	More new Jestream option from Telecom tomorrow	Misty (368)	Press F1

Post ID	Timestamp	Content	User
220722	2004-03-07 10:10:00	It's not exactly hearsay but 1. I called the telecom helpdesk and asked and was told that it would definately be restricted. 2. If they p2p restrict 128k 5gb JetStart (Telecom Example) then theres no way in hell that they'll allow people to use p2p to their hearts content over 10gb or more regardless of the fact that we all know the 'national grid' so to speak can handle it	Ashley Matthews (550)
220723	2004-03-07 11:09:00	I misread the Telecom prices sorry took the Total for customers who don't have call plans with telecom , which is $79.90 to be their final price to all, Still i'll stick with Orcon cos Xtra sux, I was with xtra for 6 years and there customer care and service got worse and worse. As for the 10 gig limit Telecom state they May (Almost definately will) reduce BOTH the upload and Download speeds to 64K for uses who go over the 10 gig mark.	Odin (227)
220724	2004-03-07 22:51:00	> That all may be so, but we all have to keep in mind > that this plan is almost certainly going to be p2p > managed. so if you plan on doing any kind of file > transfer whatsoever, don't bother with it. If you ask > me the current 256k jetstream plans are much better > value. Ah yes but on many p2p programs it is a simple matter to change the p2p port number which the data travels over and telecom cannot manage all the ports otherwise it would not be a 256 plan anymore. Simply change the programs standard port to something not used and you should get 256 back. I will certainly be getting it because even if it is managed my current 128 plan goes max out leaving no room for surfing and such at the same time.	Big John (551)
220725	2004-03-08 03:58:00	I have just reluctantly bitten the bullet to get more speed, even though I am not happy with what Telecom has presented as a bizarre imitation of broadband. At the moment I am on Jetstarter at $29.95 per month, uncapped, 128. I am with Paradise and pay them $30 per month. With the new system, I will have twice the speed (256/128), and a 3Gb data cap (more than twice what I usually manage to clock up). I will be paying Telecom $39.95 per month because I have my tolls etc with them. My bill with Paradise goes down to $20 per month. Net result - I pay Telecom $10 per month more and Paradise $10 per month less (ie it evens out) to get twice the speed; and I trade off an uncapped plan for a 3Gb cap. Seems an improvement worth going for, in terms of how I use the net at least. Funny though - it all has to happen on their respective billing cycles. My billing cycle with Telecom is the 20th and Paradise the 10th of the month. I will go on to the new speed plan on 20th Mar but have to keep paying Paradise full whack until 10 April! Add to that the extraordinary amount of time I had to spend on hold with both companies to sort the mess out, they should be paying me to be a customer, not the other way round... Will be interested to see what happens... (a spot of grim humour there) :-(	John H (8)
220726	2004-03-08 04:23:00	> I will be paying Telecom $39.95 per month because I > have my tolls etc with them. My bill with Paradise > goes down to $20 per month. > > Net result - I pay Telecom $10 per month more and > Paradise $10 per month less (ie it evens out) to get > twice the speed; and I trade off an uncapped plan for > a 3Gb cap. Seems an improvement worth going for, in > terms of how I use the net at least. > > Funny though - it all has to happen on their > respective billing cycles. My billing cycle with > Telecom is the 20th and Paradise the 10th of the > month. I will go on to the new speed plan on 20th Mar > but have to keep paying Paradise full whack until 10 > April! Add to that the extraordinary amount of time I > had to spend on hold with both companies to sort the > mess out, they should be paying me to be a customer, > not the other way round... Stop blaming everything on Telecom. In your instance, I find Paradise the ripoff. Most ISP I know charge $10 only, not the $20 that Paradise charge. Also, you say that you pay Telecom more. Well, no, you're no longer dealing with Jetstart, you're dealing with Jetsream. It's different. What Telecom charges you will depend on how much you want to use. If you are a small user, why don't you just get the 1GB plan. If you use little over this, you may still save a bit though you pay the penalty for going over. Work it out... As for the billing problems, there... another reason why been with a non-Xtra ISP can be annoying and 'not good' Personally, I don't see why people complain about Xtra, everytime I phone them, they've been nice. They seem to know what they are talking about. They are loyal to their own company. I was told several times by Orcon how to get past themselves using special tricks. Totally unacceptable. (But, yea... they're ok considering I don't pay them anything to use their email) Just because a lot of people say, "Xtra is bad, Telecom is bad" doesn't necessarily mean that you should spread the words that Xtra/Telecom is bad. With ihug and Paradise, I don't think they care a toss about my money. Wait on the phone for ages just to get an answer, then get talked to by an "huh? what are you talking about?" type person. Ignorant... Not all, just some. Well, that's my experiences anyway, may not be the same with yours.	~~~~~ s y ~~~~~ (2054)
220727	2004-03-08 04:44:00	Um, I think you are reading too much into my post. For a start, I was making no negative judgements about cost - I pointed out that it is a better deal than I am currently getting, and I thought that would have been clear from the post. It is cost neutral to me, but I get twice the speed and a sufficiently large cap to meet my needs. The only negative comment about cost was related to Paradise who will continue to charge me full whack for half a month. Hardly blaming Telecom for everything. My only negative comment about Telecom individually was that I think that these new plans are not proper broadband and I think we are still being sold short (because they are a monopoly). Hence my comment about these plans being a bizarre imitation of broadband. I didn't even mention Xtra. I don't want to change ISPs because I have a heap of stationery and visiting cards with my paradise address on them. Have you any idea how much it costs to print stationery? I made other negative comments about BOTH Telecom and Paradise - I think it is appalling that people have to wait so long for telephone support from either organisation, and their Call Centre staff must be in a very abusive situation because of workload and no doubt there are callers who are irritated enough by the delay to take it out on them. Secondly it seems bizarre that organisations have to do things strictly to billing cycles - can't their software do a simple calculation and work out different costs within a cycle? I am not sure where you got your conclusions from about what I was saying. John	John H (8)
220728	2004-03-08 05:35:00	> Secondly it seems bizarre that organisations have to do things strictly to billing cycles - can't their software do a simple calculation and work out different costs within a cycle? Absolutely. It would be a piece of cake to do. Woosh start their billing cycles at the very start of the month. So if you sign up with them half way through the month, you only pay a partial charge of the normal amount (ie half). Best way to do things. With Jetstream its also non-pro rata or something. Meaning that if you quit your current plan 2days into the billing cycle then you can't get a refund for the days not used in the billing cycle and pay full amount. Now in Jetstream terms thats $80. Absolute BS I say. This happened to us a week or so ago. I ended up cancelling our JS home plan a few days after the billing cycle ended, so it ran into a new billing cycle and ended up paying for $80 worth of jetstream which I'll never use. The losers won't refund us the money quoting "non pro-rata" billing. Absolute BS. Shouldn't there be a law against this type of thing? What can I do?	PoWa (203)
220729	2004-03-08 06:57:00	> The losers won't refund us the money quoting "non pro-rata" billing . Asolute BS . > Shouldn't there be a law against this type of thing? > What can I do? There is a law . If they don't expressly provide for it in their T&C, they cant charge for it . In this case their T&C states unambiguously: If either of us ends any Service or our entire agreement during a billing period, any applicable charges for that period remain payable . Clear enough to me . You terminated the agreement, at the beginning of each billing period you have a contract for that billing period . You pay your part of the contract . Interesting that you use the term "loser" in your post . . . you are the one out $80 .	godfather (25)
220730	2004-03-08 07:01:00	> My only negative comment about Telecom individually > was that I think that these new plans are not proper > broadband and I think we are still being sold short > (because they are a monopoly). Hence my comment about > these plans being a bizarre imitation of broadband. > > I didn't even mention Xtra. I don't want to change > ISPs because I have a heap of stationery and visiting > cards with my paradise address on them. Have you any > idea how much it costs to print stationery? I agree with you there. Sorry, I didn't mean to aim the post specifically at you. Please don't take any offence. As always, I sometimes read too deep into people's post. Some call me a 'language analyst'. Ignore me if you want :8}	~~~~~ s y ~~~~~ (2054)
220731	2004-03-08 23:56:00	> Stop blaming everything on Telecom. In your instance, > I find Paradise the ripoff. Most ISP I know charge > $10 only, not the $20 that Paradise charge. Also, you > say that you pay Telecom more. Well, no, you're no > longer dealing with Jetstart, you're dealing with > Jetsream. It's different. What Telecom charges you > will depend on how much you want to use. If you are a > small user, why don't you just get the 1GB plan. If > you use little over this, you may still save a bit > though you pay the penalty for going over. Work it Well personally I have now changed my mind. I am on the Jetstart plan with Paradise and whatch my usage all the time. I average about 7GB per month and never once have I gone over the 10GB limit. However I looked up the Telecom usage (which is what the Jetstream accounts get charged on) and to my shock and horror it shows that I have been using about 20GB per month. This current billing cycle shows 7GB usage already and it is only 19 days old. So I will be staying on the JetStart plan because going by this it would take about 5 days to get to the 10GB limit and then I would be on 64/64 connection speed. Yes it is 64/64 and not 128/128 (which would be more realistict) as someone else mentioned here. Read the new plans and have a look at the marked ** bit.	Big John (551)
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