| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 43470 | 2004-03-16 01:57:00 | paradise adsl | floyds (3095) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 222845 | 2004-03-17 02:53:00 | Apply online to Telecom for the change which will happen at the end of your billing cycle. Check the telcom usage meter for when this date is. Once that has happened simply ring up Paradise and get them to change the plan to a normal Jetstream account and you will be set. However note that you will lose out with Paradise as you lose the rest of the months payment and start with a new one from the day it takes over. |
Big John (551) | ||
| 222846 | 2004-03-17 02:59:00 | I have just checked my Jetstart usage meter and notice I have made a mistake about the dates - I change over to Jetstream 3Gb tomorrow. Woohoo! Of course that means that there will be a greater wastage with Paradise... John |
John H (8) | ||
| 222847 | 2004-03-17 21:17:00 | Well, the telecom swapover happened on time as arranged. Haven't tried any downloads, but I notice that webpages open in a much snappier way than they used to, and email checking happens in a flash. I have to say that PressF1 doesn't seem to open any quicker! ;-) Now to try to get hold of Paradise to get them to change me over - when they are ready... I will just make a coffee before settling down to wait on the phone... John |
John H (8) | ||
| 222848 | 2004-03-17 22:00:00 | Well, that was an eye opener. When I finally got a live person at Paradise, I found out yet another layer of hypocrisy at the organisation that is hammering Telecom for "overcharging". I was informed that the Paradise plan change could not take place until I had paid them $20 for the coming month. When I gulped and said I was already paid in advance for JetStart 128gig until 7 April ($30) I was informed that they could not transfer money I had already paid them for JetStart on to a JetStream account. If I wanted to shift over to Jetstream today I would have to pay another $20. I am on automatic payments, so my account is showing a nil balance despite the fact that I am paid in advance, so their computer will not allow them to start up an account on a zero balance! I said that I understood from earlier enquiries that they would register my account change to take place at the end of my billing cycle, and that was what I had rung up to arrange, not to pay twice. The Paradise Person confirmed that could happen, but I would not be getting full speed. I told her I was already getting full speed and she informed me that was not technically possible. So maybe the whole thing is a figment of my imagination, despite running an adsl speed test that confirmed my figment. Personally, I think that Telstra Clear, alias Paradise, is on very shaky moral ground complaining about Telecom when their policy is to try to persuade you to pay twice for three weeks of the same billing cycle in my case - once for a plan you are no longer using, and once for a plan they say I cannot have... I need the coffee to get rid of the bad taste in my mouth. I will view all of these telcos and isps as being as bad as each other from now on... |
John H (8) | ||
| 222849 | 2004-03-17 22:38:00 | I still haven't got my $40.00 refund from Paradise when I left them late last year. :( Thread Here (pressf1.pcworld.co.nz) |
Jester (13) | ||
| 1 2 | |||||