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Thread ID: 43529 2004-03-17 19:55:00 homepage changed by web srm33 (3954) Press F1
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223360 2004-03-25 22:54:00 Oops! Had that page open a bit too long and didn't see Phoenix's reply. :8}

I will wait until you do what Phoenix has suggested first and see how you get on.
Susan B (19)
223361 2004-03-26 21:28:00 I for one, srm33, am very interested to see the outcome of all this.
Did you try what Phoenix suggested?
What happened?
Come in srm33.
mark c (247)
223362 2004-03-27 17:30:00 OK, followed Phoenix' directions, with the exception of Spybot- under tools there was no IE Tweeks so could not do that (I updated it first also). Also downloaded the Easycleaner and did all except Registry as wasnt sure I should delete all those files.

Then back online and reappeared after approx 10 minutes, in the homepage!

So, could be defined as "slightly frustrating" !

Here is the logfile from Hijack this again if that is any help. And thanks for the help so far.

Logfile of HijackThis v1.97.7
Scan saved at 17:27:45, on 27/03/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Sophos\Remote Update\cachemgr.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE
C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sony\vaio media music server\SSSvr.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\PestPatrol\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Nokia\NCLTools\NclTray.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb0 8.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\cp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Sophos SWEEP for NT\ICMON.EXE
C:\PROGRA~1\COMMON~1\Nokia\Services\SERVIC~1.EXE
C:\Program Files\Sophos\Remote Update\imonitor.exe
C:\Program Files\sony\photo server 20\appsrv\PicAppSrv.exe
C:\Program Files\Common Files\sony shared\vaio media platform\SV_Httpd.exe
C:\Program Files\Common Files\sony shared\vaio media platform\UPnPFramework.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Sony Shared\vaio media platform\sv_httpd.exe
C:\Program Files\Common Files\Sony Shared\vaio media platform\UPnPFramework.exe
C:\WINDOWS\System32\macromed\flash\GetFlash.exe
C:\Documents and Settings\Stephen\Local Settings\Temp\Temporary Directory 4 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.club-vaio.sony-europe.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.sony-europe.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Startpagina = file:///C:/Program%20Files/QuickPage/Portal/portal.html
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\Program Files\PestPatrol\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Nokia Tray Application] C:\Program Files\Common Files\Nokia\NCLTools\NclTray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb0 8.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Quicktlme] C:\WINDOWS\System32\cp.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: InterCheck Monitor.LNK = C:\Program Files\Sophos SWEEP for NT\ICMON.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Remote Update Monitor.lnk = C:\Program Files\Sophos\Remote Update\imonitor.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.sony-europe.com/
O15 - Trusted Zone: *.sony-europe.com
O15 - Trusted Zone: *.sonystyle-europe.com
O15 - Trusted Zone: *.vaio-link.com
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - office.microsoft.com
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - www.pcpitstop.com
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - download.macromedia.com
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - download.microsoft.com
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - a840.g.akamai.net
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - www.pcpitstop.com
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - v4.windowsupdate.microsoft.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - download.macromedia.com
O16 - DPF: {EFAEF0E4-F044-4D57-9900-1C3FF18524C9} (AV Class) - www.pcpitstop.com
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - www.gamespot.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{31ECCE7B-422F-4DB6-85E8-8CB991F8103D}: NameServer = 195.121.1.34 195.121.1.66
O17 - HKLM\System\CS1\Services\Tcpip\..\{31ECCE7B-422F-4DB6-85E8-8CB991F8103D}: NameServer = 195.121.1.34 195.121.1.66
srm33 (3954)
223363 2004-03-27 23:39:00 Tricky little &*^%$!!!

Ok remove through hijackthis, the following:-

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Startpagina = file:///C:/Program%20Files/QuickPage/Portal/portal.html

O17 - HKLM\System\CCS\Services\Tcpip\..\{31ECCE7B-422F-4DB6-85E8-8CB991F8103D}: NameServer = 195.121.1.34 195.121.1.66

O17 - HKLM\System\CS1\Services\Tcpip\..\{31ECCE7B-422F-4DB6-85E8-8CB991F8103D}: NameServer = 195.121.1.34 195.121.1.66

And look under program files and see if there is a directory there called portal. Remove or rename it if there is.

As for Spybot, do you have start > programs > spybot-search&destroy > spybot-search&destroy (advanced) ?
Pheonix (280)
223364 2004-03-27 23:42:00 Oh and quite safe to "delete all" when the registry has done it's scan with Easy cleaner. Pheonix (280)
223365 2004-03-28 00:13:00 A couple more lines to remove:

O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background

O4 - HKLM\..\Run: [Quicktlme] C:\WINDOWS\System32\cp.exe
Not sure what this one is ^^ if you know and it's ok, then just leave it.

Remember: close all browser windows and applications before clicking "fix checked".
Susan B (19)
223366 2004-03-28 01:44:00 > O4 - HKLM\..\Run: [Quicktlme]
> C:\WINDOWS\System32\cp.exe
> Not sure what this one is ^^ if you know and it's ok,
> then just leave it.

I think that might be quick time Not to sure.
stu140103 (137)
223367 2004-03-28 01:49:00 > > O4 - HKLM\..\Run: [Quicktlme]
> > C:\WINDOWS\System32\cp.exe
> > Not sure what this one is ^^ if you know and it's
> ok,
> > then just leave it.
>
> I think that might be quick time Not to
> sure.

The apple Media player,

Also if you still have problems, with this hijack try running ad-aware (Google for it)
stu140103 (137)
223368 2004-03-28 01:54:00 Thanks Susan, just triggered another of my brain cells :D

Add to the list :-

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

Should nail it now.

I would finish off with Spybot, then Easy Cleaner, followed by a restart.
And please ensure restore is off until after the final restart. :)
Pheonix (280)
223369 2004-03-29 19:22:00 30 hours and counting........ so far so good

(I think that last one did it)

Thanks all
srm33 (3954)
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