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| Thread ID: 43953 | 2004-04-01 23:42:00 | Outlook Express not showing emails or usenet msgs | nzbrutie (5476) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 226594 | 2004-04-01 23:42:00 | I have a new (< 1 month) PC with Win XP, using Outlook Express 6 for mail and news. Yesterday it stopped displaying emails and usenet postings properly - although all of the headers are showing, the actual conents do not come up either in the preview pane or when I double-click on the message. Can anyone advise please? | nzbrutie (5476) | ||
| 226595 | 2004-04-02 00:50:00 | Since your usenet messages are also blank which use plain text (this is correct?) it shouldn't be related to having OE set not to display HTML messages. Take a look at the settings under Tools > Options > Read anyway. I did a search of this problem and there are a few different things which can cause this. One is spyware (in particular one called Searchxl) which also interfers with Internet Explorer and another is a trojan/virus. Before you start thinking about trying a repair on OE, make sure your antivirus software definitions are fully updated and give the system a full scan. Also download and run Ad-aware 6 (free edition) (www.lavasoftusa.com) and/or Spybot Search & Destroy (www.safer-networking.org) - having both is a good idea anyway as they each have strenghts and weaknesses. If everything comes up clean, you may wish to try a repair on OE unless someone has a suggestion. :) |
Jen C (20) | ||
| 226596 | 2004-04-02 00:54:00 | See if you can move the messages to drafts or another folder and see if you can open them from there. If you can then it might be a corrupted inbox folder. |
Jim B (153) | ||
| 226597 | 2004-04-02 12:32:00 | Thanks for the replies guys, but unfortunately Jen's suggestions haven't worked, and I had already tried switching between folders without luck. I appreciate the help anyway. | nzbrutie (5476) | ||
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