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| Thread ID: 43966 | 2004-04-02 11:08:00 | Can't set up dial-up connection on XP | tbacon_nz (865) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 226733 | 2004-04-03 00:28:00 | > that procedure works in the kb article that WTF > posted, I have used it at least once has it worked? myself and my colleagues have used it dozens of times and I have never seen it work. |
whiskeytangofoxtrot (438) | ||
| 226734 | 2004-04-03 01:38:00 | >what are you on about ? I thought it was very clear what he was on about . >the reason the optoin is greyed out is due to the previous internet connection (basicly the tcp/ip and winsock) being "broken" . > the only ways of repairing it are Interesting selection of suggestions here . My experiences on these have been: >restore pc, I'm running 2 versions of Xp on my machine, dual boot Xp home and XpPro . Neither of them will restore to a previous state . They give all signs of doing something but upon the required reboot (yes, I've checked the MS KB article on how you rename wininit . ini etc . - that doesn't work) they both state "Cannot restore Windows . None of your files have been changed . I have to use a variety of jackups to keep them operational, given they don't restore, but I still haven't cracked the greyed-out dial-up option in XP home . I'd like to know its cause . The Xp pro dials up OK, so that's the only one I use now, except for some diagnostic and remedial work > reset tcp/ip, Done this . It didn't work >repair winsock Downloaded a couple of Winsock repair programs and tried them . They made no difference . >or reinstall . Have reinstalled the XP home (admittedly over the top of the existing version - I didn't want to do a reformat) . Made no difference . Also tried the MS KB article referred to by WTF . Didn't work . All very interesting . Any other suggestions?? |
rugila (214) | ||
| 226735 | 2004-04-03 01:49:00 | >>what are you on about ? >I thought it was very clear what he was on about. sorry but " he has lost his internet dial up connection " and "It is not his internet connection" seemed a little double dutch. he lost his internet connection but the problems is not his internet connection....?:| ?:| mayby i'm having a blonde moment. >Any other suggestions?? if none of the optoins worked includeing the repairs as per the article that was posted then format reinstall. i think you will find a lot of people have had the same problem. |
tweak'e (174) | ||
| 226736 | 2004-04-03 03:38:00 | Thanks everyone for all the input . He has tried the registry tweaks suggested in the KB article, and has done a partial reinstall . Neither seem to have worked . If I read what people are saying correctly, the next step is a complete reformat and install? Seem horribly drastic, and as I said in my original post, I am trying diagnosis/help by phone, which makes it all a bit iffy . Any other suggestions before I tell him to type "format C:" ? Tony B |
tbacon_nz (865) | ||
| 226737 | 2004-04-03 05:19:00 | OK, we finally got it fixed! It turns out he has XP pro, not home, and he appears not to have SP1 applied . After a lot of fossicking around, we found that the Remote Access Connection Service was stopped and could not be started . - "Access denied" . More fossicking, and found this ( . microsoft . com/default . aspx?scid=kb;en-us;829779" target="_blank">support . microsoft . com) KB article . Applying these registry tweaks seems to have fixed the problem . Thanks again to everyone for their contributions . One last question - is SP1 the same for Home and Pro? i . e . can the same SP1 CD be applied to either? Tony Bacon |
tbacon_nz (865) | ||
| 226738 | 2004-04-03 07:46:00 | Hi Tony, I've had this problem arise a few times, here is a fix that as always worked for me, try the following Before starting make a backup of your registry, just in case Open Regedit (start, run, regedit) Find (HKLM>System>Currentcontrolset>Services>Rasman>PPP>EAP Left click on EAP you should see 4 keys > 13,4,25,and 26 Delete the keys 25 and 26 then reboot your PC. Your problem should now be fixed if you did not see those 4 keys make sure your modem is properly configured and dialling rules are set up correctly in control panel. Regards Alan |
Alan Cottrell (624) | ||
| 226739 | 2004-04-03 08:55:00 | Hi tbcaon. I supprt Alan Cottrell. I had the identical problem once after reinstalling Windows XP Pro. Thinking that is was something to do with my ISp I called Xtra's 0800 number. A bright young man there warned me that he was not an Operating System expert but walked me through the Registry Editor to Local Machine, System, etc to EAP where "we" deleted items 25 and 26. He even emailed a worksheet similar to Alan's above reply. I still have it. Magic. Problem resolved immediately. | Scouse (83) | ||
| 226740 | 2004-04-03 10:57:00 | Thanks scouse and alan - that registry tweak is the one I referred to in the KB article in my earlier post and used to fix the problem. Tony |
tbacon_nz (865) | ||
| 226741 | 2004-04-03 11:07:00 | thanks alan, will give that a try next time i see a pc with that problem. | tweak'e (174) | ||
| 226742 | 2004-04-04 23:31:00 | See here also: cexx.org :) |
braindead (1685) | ||
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