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Thread ID: 44378 2004-04-17 03:36:00 format windows 98se help yingxuan (3330) Press F1
Post ID Timestamp Content User
230009 2004-04-19 08:44:00 Well guess what.it didn't delete anything on d and e drive.
I now have another problem
The internet connection just stops transmatiing data in about 30 seconds after connecting to the internet.shes using an internal modem.
I called her isp paradise and they told me to check the ati3 .It was 2.2 and they /paradise said that it should be 3.2 and she will need to upgrade her internal modem.
What i don't understand is that.I bought my external modem over.I brought the driver for it too the computer automatically detects and installs however once everything has been setup when i try to dial using my modem it keeps saying no dial tone.Im sure that the fone line is connected and the driver is the driver from the manufacture cd
IF paradise says to upgrade her modem driver.Would u reckon it would be better for her to install a brand new internal modem?
her modem is about 4 years old.it is 56k though
yingxuan (3330)
230010 2004-04-19 18:39:00 > Well guess what.it didn't delete anything on d and e
> drive.
> I now have another problem
> The internet connection just stops transmatiing data
> in about 30 seconds after connecting to the
> internet.shes using an internal modem.
> I called her isp paradise and they told me to check
> the ati3 .It was 2.2 and they /paradise said that it
> should be 3.2 and she will need to upgrade her
> internal modem.

Try updating modem driver with latest version from HP site,If you can't find it just repost with computers model number.

> What i don't understand is that.I bought my external
> modem over.I brought the driver for it too the
> computer automatically detects and installs however
> once everything has been setup when i try to dial
> using my modem it keeps saying no dial tone.Im sure
> that the fone line is connected and the driver is the
> driver from the manufacture cd

Is the phone line plugged into the correct socket on back of modem? A lot of modems have a 2nd socket so you can plug a phone in.
I have also come across "No Dial Tone" message when the person has "Call minder"(phone beeps for a few seconds when you pick it up) installed & there is an unheard message & the modem doesn't wait 3-4 seconds for a dial tone.

Steve
Steve Askew (119)
230011 2004-04-19 21:46:00 Just to add to Steve's comments, check the dialup account isn't still trying to use the old modem. Pheonix (280)
230012 2004-04-19 23:01:00 In the dial up properties I have told the computer to use the external modem and not the internal modem.Dialup account are all correct.

Im trying to find a newer driver for her modem.its called rochwell hcf 56k data fax modem and her version is 2.2.I think i need a later version.Im trying to search for one and no luck.Cud somebody plse help me find one
yingxuan (3330)
230013 2004-04-19 23:04:00 her model number for her computer is hewlettpackard 8160

Its a pentium 3 .100mhz 64 sd ram .52x cd rom drive
106gb hardrive.her hardrive was replaced in the past
She has one usb 1.1 port at the back and one serial/com port.
yingxuan (3330)
230014 2004-04-19 23:18:00 it was 10gb yingxuan (3330)
230015 2004-04-19 23:20:00 Modem for 8160 (h20015.www2.hp.com)

This was from the HP support website. Did you try there?
www.hp.com
godfather (25)
230016 2004-04-19 23:36:00 Ahh i searched for the modem name not the computer's model number.Thanks for that
Im downloading hopefully her connection will be bak on and running
yingxuan (3330)
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