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Thread ID: 44411 2004-04-18 06:18:00 Hotmail query Oxie (1318) Press F1
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230307 2004-04-18 06:18:00 Hi Everyone

I am hoping someone might be able to shed some light on this little phenomenon .

I have a friend who has an hotmail account, and so do I . When he
sends emails from his hotmail account to another hotmail account for
some reason a huge amount of white space appears BEFORE the
message . People do not know there is in fact a message because they
have to scroll down to see it . We are wondering why this is
happening . When he sends emails to my non-hotmail account they
appear normal, but to my hotmail account they are not normal . I am
assuming it is a setting somewhere in his hotmail account but I am
unable to find it .

Any ideas why this is happening?

Oxie (Lyn)
Oxie (1318)
230308 2004-04-18 06:20:00 Well, that will teach me for not previewing after copying and pasting the text in from another source.

Sorry about that.

Oxie (Lyn)
Oxie (1318)
230309 2004-04-18 08:40:00 Are your friend's emails composed on the online Hotmail or composed in Outlook/Outlook Express?

Don't know if it will help or not, seeing as you receive his emails correctly in your non-Hotmail account, but if they are composed online while in Internet Explorer, maybe he needs to clear out his Temp Internet Files, History and all the rest? Just a thought.
Susan B (19)
230310 2004-04-18 08:53:00 Susan

That is a good point . I am guessing he is sending them in Hotmail because on my non-Hotmail account I get the option to open them using either a web browser or as a regular message . However, I wonder if he might be composing them in a different application and copying them into Hotmail (which might transfer hard returns, etc) . I have sent a message to him asking just that .

I will suggest he clean out his temp internet files, etc .

Oxie (Lyn)
Oxie (1318)
230311 2004-04-18 22:25:00 Susan and anyone else that could be interested ....

The problem has now been fixed. I am not sure which one of the two remedies fixed it, but he did two things - cleared out all temporary internet files (thanks for that advice Susan) and deleted his signature (previously there was also a huge gap before his signature as well as at the top of the page). So one or both of these worked!

Oxie (Lyn)
Oxie (1318)
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