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| Thread ID: 135569 | 2013-11-19 20:14:00 | Slooooow internet connection | beninstine (16565) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1360199 | 2013-11-19 20:14:00 | At home i've got one of those thomson routers from Telecom. the internet connection is slow and drops out lots, does any have any thoughts on how to optimise the internet connection. i solved one problem by moving the home phone away from the router but that didn't change much. |
beninstine (16565) | ||
| 1360200 | 2013-11-19 20:19:00 | Change the modem. Change the filter. Get the line checked. Scan the PC with something like malwarebytes. Do a full scan. See if it's got malware | Speedy Gonzales (78) | ||
| 1360201 | 2013-11-19 20:46:00 | Yeah I'm with Speedy, those routers are prone to overheating, not to mention dropping under any kind of load. Its coming into hotter weather and many routers can't stand the heat (literally), so check out http://www.fixmybroadband.co.nz and see how you go :) | Chilling_Silence (9) | ||
| 1360202 | 2013-11-19 20:49:00 | These are tricky, first you need to try and establish whether it a line fault, a hardware fault, or just the normal speed of your particular location. If you can log into your router and find the connection speed and line stats and post that it's a start, user name & password for those by default is admin admin, the routers address is something like 192.168.1.254 (or maybe .1.1 - it's the default gateway of your connection if you check the status). common causes; Faulty plug in filters - try a different one or unplug everything but the router and try it without one - solution new filter or get a splitter installed(best option) Interference from another device - see above plus also check for RF sources near the router such as cordless phones, microwave, etc Faulty modem - the Thomsons are not the most reliable - see if you can borrow one to try. If that works talk to your ISP about a replacement or buy a better one. Faulty Line - only Chorus can help with this really, is your phone working well and noise free? Your ISP can monitor the line and see if there are regular disconnects, talk to them to start with. |
dugimodo (138) | ||
| 1360203 | 2013-11-19 22:10:00 | Follow dugimodo's advice. Rushing out to buy a new modem won't fix a line, filter, wiring etc problem. Get those stats - down/up rates, attenuation and signal to noise ratio, and unplug all phones/filters. Have only the modem plugged in to a phone socket. See whether that makes any difference. On line checks, you have to go through your ISP. You can't contact Chorus directly. Contact your ISP as they can do some checks for you. Having the modem stats is useful before calling. Good luck! |
linw (53) | ||
| 1360204 | 2013-11-20 18:05:00 | Had exactly the same problem a year or so ago. We replaced the router with a TP-LINK one and the problem was solved let alone the connection speed going up. | Nikit07 (16761) | ||
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