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| Thread ID: 44535 | 2004-04-22 05:11:00 | Dialer | promethius (1998) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 231114 | 2004-04-22 07:23:00 | They don't know. Either, they have called they number and got a "modem" noise , or they have had previous complaints with regard to the number called. There is no way they can tell after a call, whether it has been voice, fax, modem or other device such as security alarm dialler. |
Pheonix (280) | ||
| 231115 | 2004-04-22 07:25:00 | Also, another way to beat it is to get toll barring put on the phone, with PIN number to make toll calls. Just allows 08xxxxx calls such as Internet and toll-free numbers. | Pheonix (280) | ||
| 231116 | 2004-04-22 08:57:00 | > Might be missing something, but how do they know it > was dialled from a modem? Because scores of people ring up screaming blue murder and foul bloody death when they find these charges on their account. It's hardy likely that lots of people at random unsuspectingly dialed the same number in the Cook Islands. Telecom then usually tells them that it's their ISP's fault (bollocks), it wouldn't happen if they were on with Xtra (double bollocks), and to call their ISP (because of course ISP's fix everything computer related). Then they ring the ISP and go postal at them, rinse and repeat. I've had a few people phone up with the Cook Islands dialer. It seems commonly to created itself as a connectoid in Dial-Up Networking called ISP (where ISP is the name of your existing connectoid), and renaming the existing connection to ISP.old The most likely place for this one is probably in Dial-Up Networking, however as previously covered, they can reside elsewhere. |
whiskeytangofoxtrot (438) | ||
| 231117 | 2004-04-22 09:06:00 | In your experience WTF have you been able to see instances where there are Cook Island (or other o'seas) charges but NO dial up connection prior. Just want to know if it is possible that a dialler can connect on it's own, even if the computer is turned off. | sam m (517) | ||
| 231118 | 2004-04-22 09:37:00 | >Telecom then usually tells them that it's their ISP's fault (bollocks), it wouldn't happen if they were on with Xtra (double bollocks), and to call their ISP (because of course ISP's fix everything computer related). She is with Xtra. >Until this dialer is located/removed, I suggest that your girlfriend physically unplug the modem phone cord from the phone jack as soon as she disconnects from the internet each time. This will prevent further unexpected bills. Yup I told her to do this. |
promethius (1998) | ||
| 231119 | 2004-04-22 13:41:00 | > In your experience WTF have you been able to see > instances where there are Cook Island (or other > o'seas) charges but NO dial up connection prior. Unpossible if a computer is turned off, turning it off is as good as unplugging it really. But yeah, everyone that has called with a dialer bill (after denouncing me, my first born and my dog to all deities they can find then demanding help) have had a traceable dialer program on the PC. Hot_NZ mentioned by Jim B is very common, however the Cook Islands one is definitely flavour of the month at the moment. At last count between myself and co-workers we've had at least 1/2 a dozen of these this week. |
whiskeytangofoxtrot (438) | ||
| 231120 | 2004-04-22 13:43:00 | > She is with Xtra. Yeah I'd love to find the operator spinning that lie and 'educate' them, I've had it on at least two occasions where the operator has brazenly told the caller that 'Xtra stops these things, your ISP should too or change to Xtra' I know they are paid to ram Xtra down peoples throats but they should at least inform them before they go spouting off trumped up claims. |
whiskeytangofoxtrot (438) | ||
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