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| Thread ID: 44651 | 2004-04-25 22:17:00 | Woosh is offering $54.95 for "New Customers" | Marlboro (4607) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 232125 | 2004-04-25 22:17:00 | Calling all Woosh customers: Woosh has a new Direct Mail out offering $54.95 per month for the Home plan (256kbs), which I am currently paying $64.95 per month for. There is no mention of any "Reasonable Use" clause, and it is not a reduced price for a fixed period, this is their monthly price they pay going forward. After speaking to Woosh this morning, they have confirmed that the offer is not open to "existing" customers, as they are testing a new price point with a select group of customers. This grieves me immensely, as it is unfair to have a different pricing structure for the same product, based on new and existing customers. This sounds like something our good friends at Telecom tried with their "25% off for new customers" deal, and faced a major consumer backlash. The official word from Woosh is: There is nothing you ca do about it, existing customers must pay $64.95 per month. |
Marlboro (4607) | ||
| 232126 | 2004-04-26 00:25:00 | Cancel your connection then rejoin under new price plan??? :D | CYaBro (73) | ||
| 232127 | 2004-04-26 00:33:00 | I suggested to the unhelpful "manager" at Woosh that I would do as you suggested, and was told that it would be illegal for me to do so, as the offer is only available to the "named" person on their Direct Mail. After re-reading the letter, it states "UNLIMITED USAGE", so they have definitely dropped their reasonable usage clause for these lucky customers. |
Marlboro (4607) | ||
| 232128 | 2004-04-26 07:01:00 | Sweeeet I'm cancelling and signing up for a new account. I'll use a different name or register it in my Dad's name, no worries there! Does it say this deal is only available if you keep the service for 6months or something? One of their deals was offering first 2months free connection, but if you cancelled before the 6months were up you had to pay. |
PoWa (203) | ||
| 232129 | 2004-04-26 07:30:00 | I'd love to, but it's not in my area. Still. Waiting........waiting..... | Curious George (3535) | ||
| 232130 | 2004-04-26 21:13:00 | I believe if you phoned Woosh and mentioned the 54.95 deal, you will get the same brush off they gave me, i.e. screw the existing customers, this offer is only available to new customers - who have received the direct mail. The only way to get around this would be if enough people called them and gave them a bollocking regarding their unfair pricing. The deal is really good; the offer is $54.95 "Unlimited Downloads", with no minimum term. They also offer the modem for $100 now, and $10 per month for 10 months, some kind of interest free / part payment deal. I'd be interested to hear what line they spin you if you call them! Good luck :-) |
Marlboro (4607) | ||
| 232131 | 2004-05-13 07:55:00 | When i check the website, the 'reasonable use' clause is still there ! www.woosh.com |
Will Hunt (3655) | ||
| 232132 | 2004-05-14 12:02:00 | All existing Everday customers have been given a $10 credit for May, and the reduced price commences with the next bill. I have checked my account and as my bill was paid last Tuesday it now shows a credit balance of $10. Cheers. |
rodb (1561) | ||
| 232133 | 2004-05-15 06:25:00 | > All existing Everday customers have been given a $10 > credit for May, and the reduced price commences with > the next bill. > I have checked my account and as my bill was paid > last Tuesday it now shows a credit balance of $10. > Cheers. Yep, me too. I feel quite pleased about that. R2 |
R2x1 (4628) | ||
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