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Thread ID: 45011 2004-05-06 06:30:00 Very slow PC on internet - help please! WolfSGB (5620) Press F1
Post ID Timestamp Content User
234705 2004-05-06 06:30:00 I'm having difficulty in internet speed, and not sure where the problm is occuring. I have rang tech support (Paradise my ISP) and had modem (56k) tweaked so all settings correct, updated virus software, run spybot and adaware, rung Telecom (they will send someount out for $81 if need be) and they say the line is fine. Yet when I send a 200k attachement to myself I get this error after a while:

"Your POP3 server has not responded in 60 seconds. Would you like to wait another 60 seconds for the server to respond?"
Server pop3.paradise.net.nz

This has been happening for about 4 days now, and computer is very slow on the net - took me 45 mins to log on to this page!

I've checked us.mcafee.com and it says my speed is 9.68 Kbps ( 1.21 KBps) , and friends are getting about 40 kbps.

Basically what I'm asking is do you think I should get someone from Telecom out to check the line here? Or do you know of any other tests I can perform? Can I check if my modem is fine somehow?

I've also vacuumed the inside of my PC, and defragged C drive, and removed all temp files etc - but it is still slow on the net!

Hope you can help!
Thanks,
Simon
WolfSGB (5620)
234706 2004-05-06 06:42:00 How long is your phone cable? The shorter the better.. Try buying a new one, and Dont use extention leads :-)


Chill.
Chilling_Silence (9)
234707 2004-05-06 08:52:00 Run through the forum's Spyware FAQ (pressf1.pcworld.co.nz) to ensure that you haven't got any nasties slowing things down. ;-) Susan B (19)
234708 2004-05-06 09:47:00 I'm with Paradise too - been having the same problems in the last few days. using WinXP Home,Pent4 1600.
My connection has been good till about 8.00am but ####s till about 10.00pm. Speed been around 45kbps.
Some sites I use all the time just won't connect.
It is working ok at the moment.
teddybear (2443)
234709 2004-05-06 09:59:00 A mate is having same prob with paradise mail using outlook express on dial up in upper hutt
He can get to mail ok if he goes to paradise home page.
Looks like a paradise problem maybe?

Steve
Steve Askew (119)
234710 2004-05-06 10:03:00 The original problem does sound like paradise, I have a cable modem with them but when away I use dial up - seems to connect fine off Saturn phone line (in Wellington) but not off TCNZ lines in Napier, Taupo etc...Steve, your friends problem sounds more like Outlook express possible, espcecially if he can access webmail...anyone else think that or just me :D davidb (5576)
234711 2004-05-06 10:06:00 Have run adaware and spybot, and avg virus checker - all latest tables.
When I click on properties for Paradise when connected it says 189 errors under received after only 29 minutes conected!
How can I tell if it is my modem or the actual line feed to the PC?
WolfSGB (5620)
234712 2004-05-06 10:12:00 Can you take your PC to someone else's house and try your connection there? Then use your settings on their PC and compare

And also ask someone you know if you can use their dial up account to connect to their ISP at your place.

Then you will know whether it's your line, your PC, or your ISP with the problem.

J
:D
Jester (13)
234713 2004-05-06 10:13:00 Wolf, I wish mine was that quick. I am running a new Compaq 2.4 processor, 128 ram, etc, and I just checked that link you left, and my download speeds are between 4.37kbps, and 3.36kbps. The only good thing I can think of, is that they are at least consistently between those two lots of numbers. LOL supergran (108)
234714 2004-05-06 10:14:00 Ps, I am rural, and also on Paradise. supergran (108)
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