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| Thread ID: 135761 | 2013-12-09 19:41:00 | Missing Internet Explorer | Swampy (2426) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1362101 | 2013-12-09 19:41:00 | Last week my laptop did an auto win upgrade and now my “Internet Explorer” icon has disappeared. When I go to Programs and click on the IE icon, I see a “flash” – to fast to read anything, but IE does not appear. I tried to download a fresh version but get a message “This is not the correct version “and will not download. Is it possible to get the IE “back” with out loosing all my links etc.? I use Win Live for my email which is working OK and Chrome works OK as well |
Swampy (2426) | ||
| 1362102 | 2013-12-09 20:16:00 | If it's Windows 7 / 8 go to control panel / programs and features / turn windows features on or off. See if IE is ticked here | Speedy Gonzales (78) | ||
| 1362103 | 2013-12-09 23:03:00 | Hi Speedy – Sorry, should have added “Using Win 7 Home Edition SP 1 “ Checked IE and was not ticked, made the change, re-booted and still no IE. Tried updating to IE 11 but got the error code “ 9C48 unknown error” For some time now, even when IE was working OK, when I shutdown I get the following “ The instruction at 0x65002f03 referenced memory at 0x00000006. The memory could not be read. Click OK to terminate the programme”. If I don’t click, the shutdown hangs. If I click, I get the warning about date will be lost etc. Maybe this has nothing to do with the current problem !!! |
Swampy (2426) | ||
| 1362104 | 2013-12-09 23:31:00 | If youre trying to install it through windowsupdate, download it then install it manually. See what happens. Follow some of the posts here (answers.microsoft.com) | Speedy Gonzales (78) | ||
| 1362105 | 2013-12-10 01:08:00 | I have tried several of the suggestions in the “post “but still can not get IE to work. Can I re-install Win 7 with out loosing all my apps etc? I can back up all my data as I always have that in a separate folder. | Swampy (2426) | ||
| 1362106 | 2013-12-10 01:49:00 | Uninstall the version thats installed already. Under windows update / view update history / installed updates. Reboot then try again | Speedy Gonzales (78) | ||
| 1362107 | 2013-12-10 02:15:00 | Are we talking about IE or Win 7 for the above instruction ? | Swampy (2426) | ||
| 1362108 | 2013-12-10 02:24:00 | IE. You cant uninstall Win7 unless you format | Speedy Gonzales (78) | ||
| 1362109 | 2013-12-10 05:18:00 | Off to work - Will get back to this tomorrow. AT this stage, still no IE. | Swampy (2426) | ||
| 1362110 | 2013-12-10 06:08:00 | Just before I go - I tried to delete IE but get a message " You require permission from Trustedinstaller to make changes to this program ". I tried as Administartor but still got the messaage. How/ what /where do I get Trustedinstaller please ? | Swampy (2426) | ||
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