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Thread ID: 45031 2004-05-07 00:37:00 email jayal (1291) Press F1
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234942 2004-05-07 00:37:00 o\s - win 98, h\d - 7gb, - 256 ram
recently upgraded navigator from 4.7 to 7.0 - seems to be working fine 'cept for the netscape mail - when i type in user name & password it just reopens the home page - funny though, it still works in the old 4.7, so i uninstalled that but still no recognition from v7.0 - looked through the preferences but blowed if i can find anything - anyone help please?
jayal (1291)
234943 2004-05-07 10:32:00 try "Don McAllister" at "inbox@nzlherald.co.nz" he runs a column "inbox" in the herald each friday that answers reader's questions seems to be very knowledgable kydim (5621)
234944 2004-05-07 11:07:00 Can you be a bit more specific as to what you are doing.
You are typing the username and password into what, the dialup connection or the mail account.
Are you saying just the action of typing into whatever it is just closes the window without you doing anything else.
Jim B (153)
234945 2004-05-07 22:07:00 will try jim b - when netscape home page opens there'e a mail icon there, click it and go to the login page where two windows require a user name & password - i type in both click on submit then after a few seconds back comes the home page - reclick the mail icon and blank windows re-appear - re-enter , click, etc. etc - doesn't seem to want to open - i suspect i need to check something somewhere but can't find anything - that make sense? - thanks for your interest anyway - cheers in hope jayal (1291)
234946 2004-05-07 23:21:00 That mail icon sounds like something you have put on your personal tool bar.

The normal way to open Netscape mail is to go Window on your menu at the top and select Mail and News.
This opens the mail program and if you have your mail account configured correctly you should be able to send and receive messages.

You need to be connected with your modem of course and if NS does not start the dialup connection you can add a shortcut for your dialup connection to your desktop and connect from this first.
Jim B (153)
234947 2004-05-07 23:54:00 Hi Jayal - I haven't used Navigator before, so i may be way off base here...
Do you mean you can't sign in/login to the "webmail" from the homepage e.g from this page:
Netscape (http://www.netscape.com/)

If so i did a quick search and found a couple of things which suggested cookies could be causing this, so may pay to check your cookie settings?
J ZEP (336)
234948 2004-05-08 00:50:00 JIM B -- the mail icon is part of the netscape homepage -- windows on the menu bar opens my clearnet mail but i usually use the envelope on the third menu bar down to get to netscape mail

JZEP -- yep that's the page and cookies enabled

off to golf now but will check in later - thanks
jayal (1291)
234949 2004-05-08 07:56:00 Don't put other peoples email addresses on a site like this. You end up making them a spam target.. There are many knowledgeable people on this site. mikebartnz (21)
234950 2004-05-08 08:06:00 >the mail icon is part of the netscape homepage
That is for Netscapes web mail.
I can't quite work out what you are doing but if you have the web browser open click on the envelope onthe left of the status bar then if the install imported your Clearnet account click on the inbox under that and then Get Msgs
mikebartnz (21)
234951 2004-05-08 08:56:00 I see where you are now.
It would have been helpful if you had said you were trying to login to Netscape Webmail

In Edit/Preferences
Advanced - make sure you have Jave enabled.
Privacy and security/Popup window - Allow popups
Privacy and security/SSL - make sure SSL versions enabled
Jim B (153)
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