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Thread ID: 45113 2004-05-10 21:45:00 Mentally Retarded, Imbecillic Computer JJJJJ (528) Press F1
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235559 2004-05-10 21:45:00 I am running win XP home. I have a Panasonic KX-p7100 Laser printer and a USR Sportster message external modem attached to my comp.
Both are controlled by makers drivers.
EVERY time I power on the printer windows discovers new hardware and wants to install drivers.!!!
But also every time I power on printer it removes my modem drivers.
Device manager shows I have no modem. The quick way to get my modem working is Click on Install new hardware/modem/OK and my modem works again. But it has installed Microsoft drivers.
So after i finish with my printer and turn it off I have a major arguement with windows. Removing their drivers and re-installing USR drivers.
The modem connects at 51 kbs with USR drivers and about 44/46 with windows drivers.
What is the connection between my printer and modem? How do I fix it.
Note this is not a coincidence. It happens every time without fail.
My previous modem was an ambient external with it's own drivers and windows kept wanting to install drivers for an IBM modem. The only way to keep it quiet was to let it install them. Of course they didn't work, but as long as they were there with a red X over them windows was happy.
Jack
JJJJJ (528)
235560 2004-05-10 23:34:00 Ok, the problem here is probably some sort of interrupt conflict. Y'know the modems got the port but you turn the printer on and it kicks the modem out of the way so it can have that port.

But I would be guessing both are connecting via USB, which would seemingly make this impossible, as each USB plug has a different interupt signed to it. Well that how my logical thinking goes anywho.

Try going into device manager and changing the resource settings for these devices.

You could also try turning off Driver Verification (Some annoying feature of TCPA microsoft thought they could include with their NT O/S's). Press Winkey + Pause and go to the Hardware tab. Then click on the Driver Signing button beside the device manager button and choose ignore.

If that doesn't work, kick XP... reinstall it or get a better OS.
willie_M (5608)
235561 2004-05-10 23:45:00 If as willie says both devices are USB ( you do need to define your hardware details more closely as without searching Id have no idea what the port connections are for any particular device), it may be an idea to do a search to see if there are any updated USB controllers for the motherboard.

It would be "impossible" for a parallel port device to interfere with a serial port device except for allocating the same IRQ (say IRQ 7) to both devices.
Terry Porritt (14)
235562 2004-05-11 02:11:00 I should have said the printer is on LPT 1. The modem on com2. Have also tried modem on com 1. JJJJJ (528)
235563 2004-05-11 02:21:00 Got fax drivers installed JJJJJ? If so, they could be interfering in some way.

Cheers Murray P
Murray P (44)
235564 2004-05-11 03:28:00 Try the Modem on Com 3 if you can JJJJJ.

You may have to change jumpers on the modem and possibly even install Com 3 but I’ve always found it the safest bet and worth the trouble.
B.M. (505)
235565 2004-05-11 03:55:00 do serial external modems even have jumbers ? and will it work on a virtual port ? tweak'e (174)
235566 2004-05-11 05:52:00 nope, and nope . :D

An external modem is on the port it's plugged into . It's probably not possible to reassign the actual ports either .

The main problem is probably mainly the printer being turned off when the computer starts up . Unless it's got a powersaving mode, you want to turn it on only when you need it . Of course, the OS has decided there isn't one because it was turned off at boot time . I hate that .

Even so, loading the printer software should not affect the modem . This is crazy .
Graham L (2)
235567 2004-05-11 06:22:00 This is a long shot solution, but I have had it happen once..

Do you have aidia?? if so check the PNP vendor IDs for the printer and modem. It is possiable they are both the same.
ugh1 (4204)
235568 2004-05-11 07:56:00 Suggest go to
http://www.lavalys.com
and download Everest Home Edition, it's freeware. Under Devices/Device Resources it will list all your IRQ's , problems are usually shown with a yellow mark.
FrankS (257)
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