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Thread ID: 45176 2004-05-12 22:42:00 PressF1 problems, down time and all that Jazz - please read Biggles (121) Press F1
Post ID Timestamp Content User
236138 2004-05-17 01:29:00 If you want something that runs on php & is all most the same style as we have now have a look at PunBB - www.punbb.org/ here is a forum which uses it: http: stu120404 (268)
236139 2004-05-17 02:40:00 Ideally we want to try and stick with the technology we've got and iron out the problems, 'cause migration would be a relatively large project ... we'd have to convert the data (users, groups and posts), apply the relevant look-and-feel etc. All of which takes time and resources that are scarce around here. Not only that - other technology that we're using here revolves around Java/JSP, Apache & Tomcat so there are some synergies in sticking with that configuration (for example it allows us to configure a bank of identically configured machines any one of which can be configured to run Pressf1 in the event of a hardware failure).

However if the alternative is a forum that is unstable, then obviously this is something we need to address.

The plan of action at the moment is to try later in the week migrating onto a different machine, which uses v2 of Apache, v4 Tomcat, and an updated version of the Apache->Tomcat connector (we're currently sitting on 1.13 Apache and Tomcat 4 with the mod_jk connector - the newer box runs Apache 2.4x Tomcat 4.x and mod_jk2 which is considerably faster).

I still think that there is an LDAP speed issue, but I also think that only affects the speed of the initial login - there's no way it should affect non-logged-in speed ... which I've seen adversely affected from time-to-time. for example the speed of the FAQ's.

There's also the option of upgrading to a later version of Jive as well ... there've been a few updates since the version we've got (and a few more features too).

However - because of resource constraints - we have to solve these problems methodically one-at-a-time.

The login problem looks to be nailed now. The next focus is trying to eradicate any speed and reliability issues, which we'll start off with by testing Jive on the newer box.

Will keep you posted. If we decide that it might be a sensible option to migrate to another platform, then of course we'd welcome the help of the old team to help with the setup, testing and configuration of the new software!! We might also need testing help if we upgrade to a later version of Jive as well.

Thanks everyone for your help (and understanding!)

Mark Evans
CTO & Online Business Manager
IDG Communications Ltd
marke (457)
236140 2004-05-17 03:46:00 Sounds like PressF1 may have simply out-grown the old software?! Chilling_Silence (9)
236141 2004-05-17 05:45:00 marke>

What type of database is Press F1 using, MySQL? Or something different?

I have to say press F1 is nice & fast for me at the moment :)
stu120404 (268)
236142 2004-05-17 06:18:00 Yep - MySQL.

We also need to look at the queries to see if they are optimised too. It's possible that there are missing indexes causing a serial read to happen on certain queries ... and slowing things down as a result.
marke (457)
236143 2004-05-17 06:21:00 I don't think that's necessarily the case - although Pressf1 is well-used. It's really more a matter of one-by-one isolating what's causing the speed issues ... which is tricky when they are intermittent anyway.

It might turn out to be that an upgrade to the software is a good idea - it might turn out to be something we can fix reasonably easy.

As I said - we just have to isolate factors in a methodical way until we know exactly what the issues are.

Mark
marke (457)
236144 2004-05-17 10:07:00 Just curious . In Dec 2002 Press F1 users queried the IDG survey .
Here is part of Bruce's reply to one post .

>Bruce Buckman
>Posted: Dec 11, 2002 10:55 AM
>The IDG survey uses a cookie to ensure you see it just once .
>Of course, if you are blocking cookies that won't work .
>Swings and roundabouts people . . .

As it has been around for so long now, is it still current and of use to IDG?

The pop-up survey appears each time that I log on after having cleared out my temporary internet files which clears out my friendly Press F1 cookies also . It doesn't bother me, I just close it each time that it pops up .

I have posted in this thread in case it is outdated and you were unaware that it was still hanging around .
Cheers .
exLL (515)
236145 2004-05-17 10:56:00 exLL>
Try a browser like Firefox. I never go to PressF1 from any other browser except Firefox... Explains why Ive not seen it at all this year :p


Chill.
Chilling_Silence (9)
236146 2004-05-17 11:26:00 Ditto Here Chill . Not to malign MS but, IE (and it's little mate, OE) just ain't worth the hassle as far as I'm concerned .

Cheers Murray P
Murray P (44)
236147 2004-05-17 12:07:00 Thanks for the advice Chill and Murray, I might consider doing that.
Cheers. :)
exLL (515)
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