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| Thread ID: 45240 | 2004-05-15 03:19:00 | Keyboard not working | Allivan (5641) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 236771 | 2004-05-15 03:19:00 | Hi Everybody Athlon 1000 256 megs ram XP Professional The key board on my computer is not working. The mouse is also freezing intermittently. I have tried 3 different keyboards but this makes no difference. The keyboard is not showing up in control panel and in system information it tells me that there is no keyboard present.I have also tried with a different mouse in case there was some sort of conflict but still no go. Thanks for any help you might be able to give me. Alli |
Allivan (5641) | ||
| 236772 | 2004-05-15 03:31:00 | Is it a USB keyboard? (USB is a rectangular plug). See if you can borrow a PS/2 (mini DIN plug) and make sure that the BIOS "Legacy Support" is enabled. | Graham L (2) | ||
| 236773 | 2004-05-15 03:51:00 | The keyboard is ps/2 and legacy support is enabled | Allivan (5641) | ||
| 236774 | 2004-05-15 03:57:00 | Have had this prob myself unfortunately it was the motherboard dead in the keyboard port. :- | Stuart R (950) | ||
| 236775 | 2004-05-15 04:02:00 | If it is the motherboard would usb mouse and keyboard work. | Allivan (5641) | ||
| 236776 | 2004-05-15 04:04:00 | What's the history Allivan? Can you give us some backgound, like whether it started suddenly or developed slowly, anything you may have been doing with your computer or peripherals that may have affected it etc. Do the keyboard lights light up and/or flash at boot when the computer looks for the keyboard? Try toggling the caps lock key during boot and see if the caps lock light works. My computer won't detect the keyboard if the CMOS battery is low either so that is worth a check. How old is the computer? sounds like it could be up to 3-4 years and the battery would be on its last legs by now and it won't always show up as clock errors either. You could have a dead keyboard interface on your motherboard too, so borrow a USB keyboard and see if that works. Cheers Billy 8-{) |
Billy T (70) | ||
| 236777 | 2004-05-15 04:13:00 | Horrible thought: have you accidentally got the keyboard and mouse plugged into the wrong sockets? They are not interchangeable. ;-) | Graham L (2) | ||
| 236778 | 2004-05-15 04:14:00 | The computer is 3 years old in october. The keyboard was replaced at Xmas time so it was still reasonably new when the problem started. The computer was turned on one morning and the keyboard just wouldn't work. The num lock key lights up when it is turned on, no flashing lights though. There have been no other changes to the computer software or hardware. | Allivan (5641) | ||
| 236779 | 2004-05-15 04:15:00 | No everything is where it should be. | Allivan (5641) | ||
| 236780 | 2004-05-15 04:29:00 | Well, can you check your CMOS battery then? It may be a forlorn hope, but it seems like the keyboard is not being recognised at boot. One thing that worked for me while diagnosing my battery problem was to boot, then as soon as the keyboard lights lit up, unplug and replug the keyboard. After that the boot would proceed as normal. If that works, change your battery. It definitely sounds like a low level issue as the computer hasn't found the keyboard during the early stages of POST. You could also try going into the Bios and seeing if there is anything unusual there, or if the keyboard works at that stage of boot. Cheers Billy 8-{) |
Billy T (70) | ||
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