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Thread ID: 45302 2004-05-17 22:42:00 Agere Win modem and fax/phone software garyasta (1151) Press F1
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237301 2004-05-17 22:42:00 I have recently installed a software Package for phone and fax answering. The Agere Win modem is supposed to operate with this software but after some email discussions with the C/A supplier they advise as follows;

"The problem seems to be that Unimodem/5 and the modem are not communicating properly.
[ASIDE: Unimodem/5 is Microsoft's Universal Modem Driver for Windows 2000/XP. Modem vendors supply modem drivers (.INF files) that contain information about the modem, how it behaves, commands to send, and results. Unimodem/5 uses this information to figure out how to communicate with the modem.]
Unfortunately, the problem lies outside of CallAttendant's control. The problem is very likely that the modem .INF file is not correct for the modem you are using. I would recommend locating one of the modems listed on our beta site
(www.objectworld.com), and using it instead."

I am using Agere 830 setup and indications are that it supports 'Unimodem 5' although I don't seem to be able to overcome the problem.

I am unsure as to how I should go about overcoming the problem.

Gary
garyasta (1151)
237302 2004-05-18 03:52:00 Just in case - have you tried the MS approved driver for the Agere modem? I don't think MS have got up to 8.30 yet. The software people sound stuck in the past with support for ISA modems nobody can use. PaulD (232)
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