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Thread ID: 45423	2004-05-22 00:22:00	Problems with Mozilla	jcr1 (893)	Press F1

Post ID	Timestamp	Content	User
238391	2004-05-22 00:22:00	I have Mozilla installed on my main computer (acts as server on my network) and it works very well. But on my laptop I have a lot of trouble with it, it won't load pages, gives syntax error, on some links it defaults to a site called Caldazar?, when I try to find something with Google it gives error 404 and sometimes it works. Internet Explorer works fine but I want to run Mozilla. I have XP Pro on both computers. Anyne got any ideas what I should do?	jcr1 (893)
238392	2004-05-22 03:48:00	Scan for Spyware/Adaware/Hijackers. Cheers Murray P	Murray P (44)
238393	2004-05-22 10:34:00	Scanned for all those; no luck. Removed profiles, then uninstalled, even to removing as many references as i could find to Mozilla in Registry, then reinstalling; still no luck. Installed Firefox, same result, same procedure; no good. Downloaded ver.1.7, still hopeless. Decided to stay with Internet Explorer, it works!	jcr1 (893)
238394	2004-05-22 10:45:00	Download HijackThis (www.majorgeeks.com), create a new HijackThis folder within Program Files to place the program in then start it up and do a scan. After doing the scan create a logfile and post the results here for analysis. Do not attempt to fix anything yourself without advice or your computer may stop working.	Susan B (19)
238395	2004-05-22 11:21:00	Thanks, following is the logfile. Logfile of HijackThis v1.97.7 Scan saved at 10:18:04 p.m., on 22/05/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\EasyPHP\Apache\apache.exe C:\PROGRA~1\Grisoft\AVG6\avgserv.exe C:\WINDOWS\System32\DRIVERS\dcfssvc.exe C:\WINDOWS\system32\HPConfig.exe C:\PROGRA~1\EasyPHP\Apache\apache.exe C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe C:\PROGRA~1\EasyPHP\MySql\bin\mysqld-nt.exe C:\Program Files\Kerio\Personal Firewall\persfw.exe C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\windows\system\hpsysdrv.exe C:\WINDOWS\System32\carpserv.exe C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\Icons\Seticon.exe C:\Program Files\Eraser\eraser.exe C:\Program Files\FinePixViewer\QuickDCF.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.fencepost.com R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = 192.168.0.4:6588 O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: Idea2 SidebarBrowserMonitor Class - {45AD732C-2CE2-4666-B366-B2214AD57A49} - (no file) O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe O4 - HKLM\..\Run: [TV Now] C:\Program Files\HPQ\Notebook Utilities\TvNow.exe /RK O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe O4 - HKLM\..\Run: [QT4HPOT] C:\PROGRA~1\HPQ\ONE-TO~1\OneTouch.EXE O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe O4 - HKLM\..\Run: [CARPService] carpserv.exe O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP O4 - HKLM\..\Run: [AutoTBar] C:\hp\bin\autotbar.exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN O4 - HKLM\..\Run: [Start RF Wireless Mouse] C:\Program Files\Belkin F8E825-USB MiniWireless Optical Mouse\cm20.exe O4 - HKLM\..\Run: [SetIcon] C:\Program Files\Icons\Seticon.exe O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide O4 - HKCU\..\Run: [SIDEBAR] "C:\Program Files\Desktop Sidebar\sidebar.exe" O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O9 - Extra button: Subscribe in Desktop Sidebar (HKLM) O9 - Extra 'Tools' menuitem: Subscribe in Desktop Sidebar (HKLM) O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - download.macromedia.com O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - v4.windowsupdate.microsoft.com	jcr1 (893)
238396	2004-05-22 21:06:00	just a thiought do you have a proxy server on your network? if so, you will need to tell firefox and mozilla so, in firefox, go tools options, General, Connection settings. in mozilla, it is under preferences somewhere	ilikelinux (1418)
238397	2004-05-22 22:41:00	Thanks, yes, already done that. Its under edit>preferences>advanced. It has to be configured or the proxy server won't work at all; the IP address of the server has to be entered plus the port that the proxy server uses.	jcr1 (893)
238398	2004-05-23 02:19:00	That log looks clean to me, there is nothing that I can see as being a problem so I guess that rules out the nasties . It is strange that you are being redirected to that website though . I know nothing about proxies, servers and goodness knows what so you will have to wait and see if anyone else with experience can advise whether your problem lies in that direction . I take it that your two computers are sharing the one internet connection from the desktop? If so, the problem may lie with Mozilla not liking the network . Or something . Sorry I can't help but don't give up . Bump this thread up once a day as I'm sure someone else will be able to help when they see it . :-)	Susan B (19)
238399	2004-05-23 02:38:00	Thanks Susan, Its kinda weird isn't it. Mozilla works beautifully on my desktop machine, you'd think it would do the same on the laptop as they both run the same operating system (XP Pro). I've managed to get rid of the link to that unwanted web site but Mozilla still won't let me get into some other sites and trying to use Google is almost hopeless. Error 404 is one that I'm getting	jcr1 (893)
238400	2004-05-23 03:39:00	Just a thought - you're using Mozilla as a server on a desktop for your laptop, right? That logfile that Susan asked for showed at least two proxies for which you subsequently stated on a later post of yours that they had been addressed in Mozilla (in your laptop). To my limited logic, this means that, by the time your internet files go through your desktop to your laptop, your laptop system is confused to who the server really is. i.e. Local Mozilla or remote something or other. Maybe if you synchronised THAT information, so that your laptop knew for sure what was going on, you would be right? Hope it Helps.	eef2 (1904)
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